Monetisation Engine for AI-native and SaaS businesses, launch and scale globally with payments, billing, and compliance built in.With Dodo Payments, you can:- Go global instantly: Accept payments in 220+ countries with 30+ local and global methods.- Bill however you want: Subscriptions, usage-based, and one-time payments out of the box.- Stay compliant automatically: VAT, GST, and Sales- Tax handled across 220+ countries.- Ship faster: Deliver digital products and services instantly with built-in fulfilment.- Grow with clarity: Real-time analytics on MRR, ARR, churn, and retention.
Dodo Payments (dodopayments.com) has 133 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
Also known as
dodopayments.com
Website
dodopayments.com
Category
Internet & Software
Location
Dover, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I have completed a review of several payment providers and have decided to proceed with Dodo Payments.
Their personalized approach and dedicated support for startups distinguished them from other providers during the evaluation process. A significant advantage of their service is the Sentra feature, which automates product deployment and removes the need for manual setup for existing listings.
Given their various integration options and commitment to customer service, I highly recommend their platform.
Response from Dodo PaymentsJan 31, 2026
Hi,
Thank you for sharing your experience.
We’re glad to hear Dodo Payments stood out during your evaluation and that the personalised approach and startup-focused support made a difference. Great to know Sentra helped simplify product deployment and reduce manual setup.
We appreciate the recommendation, and if you ever need any help as you move forward, we’re here.
Team Dodo Payments
JP
Jelo P.
Easy to setup unlike other paywalls
Easy to setup unlike other paywalls. Also, cost per transaction is very competitive.
Response from Dodo PaymentsJan 31, 2026
Hi,
Thank you for the feedback.
Glad to hear the setup felt easy and that the transaction costs worked well for you. If you ever need any help, we’re here.
Team Dodo Payments
AA
Abdul A.
Big time scammers
Big time scammers. They will steal your money, never do the payouts. Also, they verified my business with extra verification after all verification done with an additional form sent to my email to verify my business and products again, I still cooperated. After that, they replied back with we're happy to support your business. Later, when I integrated them to my site, they just sent another payout form, when I filled that, they took all my money away, blocked me, support who was responsive became dead. All the reviews they have on trust pilot are their own staff members, while rest are fake. What else would you expect from this Indian scam group? I'm in deep loss, and on top of that regret trusting them.
I will take legal action against DodPayments.
Response from Dodo PaymentsFeb 4, 2026
Hi Abdul,
We understand this experience was frustrating, but several statements in this review are factually incorrect. We want to clarify the several inaccuracies in this review.
1. Firstly, no transactions were processed on this account. As a result, no customer funds were collected, held, or “taken,” and no payouts were ever generated or withheld. Claims suggesting otherwise are inaccurate.
2. Initial communication during onboarding is not confirmation of approval. All accounts remain subject to final review once full business details, website content, and payout information are assessed. In this case, the information initially provided during onboarding did not match what was later identified on the website and in the business model, which triggered further review in line with our Merchant Acceptance Policy.
3. During that later review, the business was identified as a marketplace-style model. This identification was due to your explicit advertisement as a marketplace on your website, which is not supported under Dodo Payments’ Merchant of Record framework.
4. Finally, as explained to you in our previous communications, Dodo Payments does not support merchants operating from or requiring payouts to Pakistan, which is a restricted jurisdiction under our compliance obligations.
When a product verification fails, account access is restricted while the appeal or review is assessed. This is standard procedure and not punitive. We appreciate merchants being transparent during onboarding, as misalignment between stated information and actual business activity inevitably leads to outcomes like this.
Dodo Payments supports legitimate digital businesses that align with our policies and jurisdictional requirements. When a business does not meet those requirements, we are legally unable to proceed, regardless of earlier exploratory discussions.
Regards,
Team Dodo Payments.
HR
Hussain R.
The best MoR
I have been working with Dodopayments since last year; they are the best so far I have dealt with. My experience exceeded my expectations.
Response from Dodo PaymentsFeb 1, 2026
Hi,
Thank you for sharing your experience.
We’re glad to hear that working with Dodo Payments over the past year has exceeded your expectations. Really appreciate the kind words, and if you ever need any help, we’re here.
Team Dodo Payments
GL
Galaxy L.
Avoid this platform at all costs. JUST RUN
This is a nightmare company. They blocked my account exactly at payout time, right after I had accumulated $1,000. Even worse! they disabled the refund option, making it impossible to refund my customers. This is extremely damaging to any merchant’s cash flow.
If you are looking to set up or scale a business, forget it and run—don’t even try.
Our merchant account was suddenly suspended at payout time, and on top of that, the ability to refund customers was removed. This clearly violates card network rules. even Stripe does not operate this way. The funds were locked for 120 days, and they may steal it after this period...
All of this happened despite having a completely clean history: 0 chargebacks, 0 disputes, and 0 refunds. Support is useless, no real answers, only automated, scripted emails.
Response from Dodo PaymentsFeb 6, 2026
Hi,
This review is misleading and deliberately obscures serious compliance violations.
This account was terminated after a compliance determination confirmed transaction laundering and the processing of payments for IPTV-related services. These activities are strictly prohibited and constitute a material breach of our agreement. The determination was based on authoritative compliance intelligence and independently verified through internal review.
IPTV activity and transaction laundering trigger immediate enforcement. The account was restricted, and payouts were paused as required under card network and regulatory obligations. Dodo Payments does not permit its platform to be used for IPTV or to disguise prohibited activity. When such violations are identified, we are legally unable to proceed.
Regards,
Team Dodo Payments
AB
Abhinav
Multiple payment failures
Multiple payment failures - even with Mastercard and UPI
Response from Dodo PaymentsJan 30, 2026
Hi,
Thank you for sharing your concern.
Our team has already explained this to you, but to clarify here as well: payment success rates in India can vary due to underlying regulatory and banking constraints.
For card subscriptions, transactions above INR 15,000 often require customers to manually approve each charge, which can lead to failures. Additionally, UPI Autopay involves multiple authorisation steps and is known to have higher drop-off rates during setup and execution.
Because of these factors, India's payment success rates may not always match global averages. That said, they are still significantly better than what most merchants typically see with individual payment setups.
If you’d like us to look into specific failed transactions, feel free to reach out, and we’ll be happy to help.
Team Dodo Payments
AS
Anthony Stephen M.
Fast, ease of use, community support
I run Uhtend, a subscription for events. Previously I faced issues with Stripe an Razorpay for integrating subscriptions: the former did not allow account creation and the latter did not have easy subscriptions like I wanted.
I’m a non technical person which means I cannot code or integrate any subscriptions API.
Then I came across Dodo Payments on X, decided to give it a go and it was exactly what I needed.
- Account was easy to create, verification was done within 24 hours which means I was ready to collect payments right off the bat.
- The dashboard is intuitive & I find it easy to create products and subscriptions.
- They added UPI Autopay which means my subscribers can pay using UPI.
- Customers can pay in multiple currencies.
- They are merchant of record which means they handle taxes for you.
- Their Discord community is helpful and they have a board for feature requests; I requested short links for products and they implemented it pretty quick.
- Tax inclusive pricing is pretty neat too as is creating discounts, cycles for discounts, etc.
A great product is one you can recommend to someone you want to do better in life & Dodo Payments is one of them.
Any time someone asks about the right payment gateway to use I recommend them.
Response from Dodo PaymentsJan 28, 2026
Hi,
Thank you for sharing such a detailed experience.
We’re really glad to hear Dodo Payments worked well for you, especially as a non-technical founder, and helped you get subscriptions up and running quickly. It’s great to know that onboarding, dashboard, UPI Autopay, multi-currency payments, and tax handling all made things easier for your business.
We also appreciate the shoutout to our community and feature requests. Feedback like yours helps us improve faster.
Thanks a lot for the recommendation. If you ever need any help as you keep growing, we’re here.
Team Dodo Payments
AS
Asif S.
The experience has been good but the…
The experience has been good but the docs can be better
Response from Dodo PaymentsJan 29, 2026
Hi,
Thank you for the honest feedback.
We’re glad to hear your overall experience has been good. We hear you on the documentation and are actively working on improving it to make things clearer and easier.
If there’s anything specific you’d like to see improved, feel free to let us know. We’re here to help.
Team Dodo Payments
