Doctor On DemandReviews of doctorondemand.com

Terribly company. It states "Doctor on Demand' and they paired me with a nurse practitioner which lacked experience and the ability to make good judgment. I ended up going into my doctors office a few days later.

Service was really poor. Took my money only to receive a prescription for 1 asthma inhaler. I have always received 5 repeats with any other company but I was told this company only gives 1 and no repeats. Works out as far more expensive than being a private patient with a gp. Feel totally ripped off as they don’t tell you that you only get 1 prescription. They just take your money and tell you nothing.Steer clear.

While on hold with Doc on Demand last night- well really early morning- I read these reviews. And now I’m writing one myself because I had an excellent experience. Yesterday I got bit by a cat while trying to save it from the family dogs, and I thought I could do home remedies but my leg got very sore and I realized I needed urgent care around midnight. So I went doctor on demand after googling 24/7 urgent care. I was online with a live doctor within 15 minutes- Had a script within 3-5 mins. And had script in my hands within 20. The whole ordeal took under an hour - a good thing since it was in middle of the night.

Incredibly unhelpful. They are unaware of the practices in the healthcare system, and so deny assistance and make recommendations that are impossible to execute. Additionally they don't respond to feedback or process it. Really disappointed, won't use again.

If I could give this company a negative review I would. I paid $300 for a consultation and the only advice I received is to Google the solution to my problem myself. When I tried to dispute this bogus scam of a service, I was told that since the visit length was sufficient, they are satisfied with the service that they provided me. Well I am not satisfied with the service that was provided. I could've Googled a solution myself. I didn't need to pay $300 to be told to use Google. This company is either a scam or they suck, but I have nothing good to say about this company. I hope they go under.

On 3/15/25, I called and even though my ins. United Health Care, said it's a zero cost to me, Doctors on Demand said I needed to pay them upfront for a tele visit. I paid and found out UHC also paid them. I called Dr's. on Demand and told them I should not have been charged as UHC paid them. DOD gave me a case number and said it will take a few weeks to process my refund. After 6 calls to them and even UHC called them on a 3-way call, DOD has refused to return the money I initially had to give them even though UHC said DOD should not have charged me as it's a free service with UHC. This company will give you the run around and will constantly say as they have 6 times now they will send my request to billing. It is now July 2025.

Called in to get an antibiotic for a bacterial infection. Was denied and they took my 99 bucks anyways. Lady i spoke with was incompetent and wouldn't rx me what I needed even though I explained what my previous doctor would do. She said that's not how I practice. I guess she practices stealing people's money instead of helping people out. I will be starting a charge back immediately. I needed an antibiotic not a narcotic so don't treat people like they are calling just to get drugs...

Terrible. The doctors dont show up and then they charge you for a no show fee that they have to investigate first and dont get it back for 6 weeks IF they approve it.