DocBrightReviews of docbright.com

The process was easy and confidential. I felt at ease with the diagnosis and information provided. Also I was able to fill my prescriptions same day which was awesome. Will definitely use again.

I had bad eczema where it wouldn't go away for a month two months now and I tried everything and nothing worked then I went online and I found docbright;) I was so happy my face cleared up ty

Great experience and fast service.

I did the full payment almost 2 weeks ago and heard back from their customer service. I emailed asking about if/what I need to finish in order to get my recommendation and I haven’t heard back from anyone. 2 emails and a few phone calls saying to email them and nothing. I really wanted to give this company a chance, but not hearing from them after reaching out multiple times is frustrating when I just wanted to get some help.

Very satisfied with the service provided, extremely professional and willing to help me with my problem. Would definitely recommend it to everyone.

This company has the tagline of “within 24 hours” for physician and customer service responses, but that is not true. I submitted my full payment and photos, but I did not receive a treatment plan until 4 days later. I also have not received one response at all from customer service. I’ve sent emails asking questions, but I have not received any answers (even with checking my spam folder as well many times). I’ve even tried calling their customer service number multiple times, but literally every time I’ve called the automated message system says there are no agents available to help. No one has called back after I left a voice message either. I tried to give this company ample chances, but I feel like the within 24 hours is false advertising. I would love to discuss getting a refund but I can’t even reach one person, so now I am out $59. I would avoid this company to save yourself more stress.

I tried DocBright for the first time and loved it. They assigned me a certified dermatologist and she responded to my situation in a timely manor and the process was simple and easy.

Very simple submission process. I uploaded some photos and a dermatologist created a treatment plan and prescribed some medications. Since this is medical care your outcome may vary, but the customer service aspect has been excellent so far.