Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Claudia M.
Jul 26, 2024
Excellent service
Excellent service! Unfortunately the delivery got stuck in customs and never arrived to me in Germany. But this was not the fault of Distacart. All the staff of Distacart was very quick in responding, helping and at the end in refunding the payment. Overall an excellent service!
Response from Distacart.comJul 27, 2024
Dear Claudia, Thanks for the review. We apologize for the inconvenience caused. It's our responsibility to ensure they deliver the shipment to your doorsteps. Seems your shipment is stuck in customs. In very rare scenarios, it falls under this bucket. We have initiated a refund to your original account. Thank you for your kind words! We are delighted to hear that you had such a positive experience with our service. Customer Happiness Team, Distacart.com
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Herr Woldemar S.
Jul 17, 2024
Gute Kommunikation
Gute Kommunikation
Response from Distacart.comJul 18, 2024
Dear Herr Woldemar Schoenfeld, We appreciate the positive feedback regarding our communication. We look forward to serving you again in the future! Customer Happiness Team, Distacart.com
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Nachum D.
Jul 17, 2024
Distacart - a champion among on line shopping
I honestly have to say that the service and professional manner of Distacart is exceptional. We were always notified at which stage our order was, and the after delivery service was also very good. They take real care and concern for the purchaser, and our package arrived in excellent order, well packed.
Response from Distacart.comJul 18, 2024
Dear Nachum Daniel, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our service. We strive to provide excellent customer service and are glad to hear that it reflects in your experience. We look forward to serving you again in the future! Customer Happiness Team, Distacart.com
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Samantha T.
Jul 15, 2024
Really happy with my purchase and the service I recieved
Really happy with my purchase! I have been buying the 3pk of Chandrika Ayurvedic Soap for more than 2 years. I normally buy multiple packs at a time online through ebay from an Australian based company and have never had a problem. I have bought the last two orders from Distacart which is based overseas so it takes longer to arrive but it has been the only place I could buy what I normally would buy in the last 6 months. Really happy with the service and with tracking on the package I was able to check the progress of its Journey anytime I wanted. Thank you to all the friendly staff at Distacart!
Response from Distacart.comJul 16, 2024
Thank you for the positive review, Samantha! We are glad you found our products and services to be satisfactory. We look forward to hearing from you soon. Customer Happiness Team, Distacart.com
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Alexander M.
Jul 15, 2024
I ordered a particular soap from India
I ordered a particular soap from India, having nearly given up on finding it. Distacart had it and got it to me promptly. Will use again.
Response from Distacart.comJul 16, 2024
Thank you for the positive review, Alexander! We are glad you found the product you need with us. We look forward to hearing from you soon. Customer Happiness Team, Distacart.com
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Mark M.
Jul 12, 2024
100% kapiva shilajit10/10
The product I received as 100%made me feel good about myself sleep getting up well rested and gym after work is great I can't tell you how good the shilajit you have supplied me is 10/10
Response from Distacart.comJul 12, 2024
Dear Mark Medlam, Thank you for the positive review! We are glad you found our products and services to be satisfactory. We look forward to hearing from you soon. Customer Happiness Team, Distacart.com
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Pannu P.
Jul 11, 2024
Wrinkled Pomcha Jaipur Angrakha- Paid $175
UPDATE 2- 16 July 2024 I have contacted Distacart and provided photos of the items but they keep asking me to get in contact. What exactly do I need to do ?????? Please provide a refund if you can't resolve this. UPDATE 1 I contacted Distacart and provided them with photos of the items. Waiting for their reply. I bought a Pomcha Jaipur Angrakha (paid $175 so not a cheap item) from Distacart with other items. Total over $300. A few weeks later, I received a very small box that Distacart had squeezed all these items into. The clothes are so wrinkled. I could hardly believe I paid over $300 for these items I have sent photos of the product to you. Also, the item looks scruffy like its been worn or has been on display. What are you going to do about that???
Response from Distacart.comJul 12, 2024
Dear Pannu Prat, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your recent purchase. We understand your disappointment and strive to deliver perfect products, but our seller fell short this time. However, our sellers are reviewing their packaging process to prevent future issues. Please be assured that your feedback has been passed on to the seller packing team to enhance their packing process. If you need further assistance, please contact us at [email protected] or call +1-855-253-4782, and we will do our best to resolve this matter. Thank you for bringing this to our attention. We hope to serve you better in the future. Customer Happiness Team, Distacart.com
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Carlos M.
Jul 11, 2024
All i ask i receive
All i ask i receive. Good produts
Response from Distacart.comJul 11, 2024
Thank you for the positive review, Carlos! We are glad you found our products and services to be satisfactory. We look forward to hearing from you soon. Customer Happiness Team, Distacart.com
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