Distacart.comReviews of distacart.com

Response from Distacart.comMar 24, 2025

Dear Amanda Hershberger, We apologize for the inconvenience caused. We would like to inform you that, as a general guideline, we recommend selecting apparel based on the respective size chart. We kindly ask that you compare the measurements, and if you notice any discrepancies, please provide images to our email address [email protected] with the measurements clearly indicated using a measuring tape. This will allow us to work with our seller to find the best possible solution for you. Thank you, Customer Happiness Team!

Response from Distacart.comMar 22, 2025

Dear Nadeem, Thank you for your review. We are glad to hear that you are highly satisfied with our overall service. We will uphold the same in the future. We look forward to fulfilling more orders to you. Please reach out to us at [email protected] or call us at +18552534782 if you need any further assistance and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comMar 22, 2025

Dear Nazmul Hossain, We apologize for the inconvenience. Exclusively, the brand itself controls the products' quality. In case you suspect the quality is poor/bad, then kindly share more details or information on [email protected] to help us understand which specific aspects you’re not satisfied with. Thank you, Customer Happiness Team!

Response from Distacart.comMar 20, 2025

Dear Ayesha Olson, We apologize for the inconvenience caused. Before dispatching, our fulfillment partner audits every product and ensures they're in intact condition. Rarely does it happen in transit because of the mishandling of the packages, and our team has also tried to resolve the issue and asked you to select any product from the three brands offered so that our team can reship products to you again at no cost, but as you were not fine with it. So we have created a return label and shared it with you. Please reach out at [email protected] or call us at +18552534782 for more clarification and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comMar 20, 2025

Dear Ambreen Nouroze, We apologize for the inconvenience caused. We recommend you take advice from an expert and research for the right product that suits your needs. However, please note that, as per our policy, we do not accept the returns for the used products. Please reach out to us at [email protected] or call us at +18552534782 if you need any further assistance, and we'll be happy to assist you. Thank you, Customer Happiness Team!

Response from Distacart.comMar 18, 2025

Dear Paul C Moore, Thank you for your review. We are grateful to hear that you are highly satisfied with our services. We will uphold the same. Please reach out to us at [email protected] or call us at +18552534782 if you need any assistance and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comMar 18, 2025

Dear Zubayda Dawood, Thank you for your review. Kindly note that we are following up with you regarding the order and we have not received any update from your end. Please reach out to us at [email protected] or call us at +18552534782 for more clarification on the promising time, and we'll be happy to assist you further. Thank you, Customer Happiness Team!

Response from Distacart.comMar 17, 2025

Dear Antonio Galvez, Thank you for your review. We are grateful to hear that you are highly satisfied with our services. We will uphold the same. Please reach out to us at [email protected] or call us at +18552534782 if you need any assistance and we'll be happy to assist you further. Thank you, Customer Happiness Team!