Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com Reviews | Read Customer Reviews of distacart.com

Distacart.com reviews

4,633 approved reviews, newest moderated first

Ashlyn H.
Apr 9, 2025
Exceptional Experience with Distacart
I initially hesitated to order from Distacart, but they were the only vendor I could find offering the specific product I needed. However, my experience turned out to be far better than I anticipated! The entire process was seamless: my order arrived properly packaged, and received prompt, clear communication via email every step of the way. I’m thoroughly impressed. Without a doubt, I’ll return for future purchases and recommend Distacart to anyone seeking reliable service and quality products.
Response from Distacart.comApr 9, 2025
Dear Ashlyn Herelall, Thank you for your review. We are grateful to see that you are highly satisfied with our overall service. We will uphold the same in the future. We look forward to getting more orders from you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!
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AR
Apr 9, 2025
Klantenservice heeft het in orde gemaakt
Helaas was ik niet tevreden met de laatste bestelling, echter heeft de klantenservice telefonisch contact opgenomen en het uiteindelijk goed gemaakt.
Response from Distacart.comApr 9, 2025
Dear AR, We sincerely apologize for the inconvenience you have experienced. As a valued customer, we strive to ensure you do not encounter such issues. Your feedback has been promptly shared with the relevant teams for further review. As discussed during our call, and in accordance with your preference, we are moving forward with the best possible solution. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!
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Anna A.
Apr 7, 2025
Great service
Great service
Response from Distacart.comApr 7, 2025
Dear Anna, Thank you for your review. We are happy to hear that you are satisfied with our services. We will uphold this in the future and look forward to fulfilling more orders for you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!
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pooja B.
Apr 6, 2025
Bad Customer Service
I was happy that I could get Indian products directly from India but after going through there customer service and sending pictures of damaged bottles Indian customer service can never improve when it comes to resolving damaged items. All they keep saying is send more pictures. Why would I hang on to leaked achar bottles with little kids at home to make more mess. I am not sure if I can upload pictures here.
Response from Distacart.comApr 6, 2025
Hi Pooja Batra, We apologize for the inconvenience. Before dispatching, our fulfillment partner audits every product and ensures they're in intact condition. Rarely does it happen in transit because of the mishandling of the packages. We have requested the images so it can be forwarded to the concerned team and check for the best resolution. Please don't worry, we will take responsibility. Please feel free to reach out to us at [email protected] or call us at +18552534782 so that we will be happy to assist you. Thank you, Customer Happiness Team!
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shriya S.
Apr 4, 2025
Highly recommended.
I recently made a purchase at Distacart and I am extremely happy and impressed with their services. The order was delivered in a week with best packaging. I was also regularly notified about the status of my order. Very impressed and highly recommended.
Response from Distacart.comApr 4, 2025
Hi Shriya Shukla, Thank you for the review. We are glad to hear that you are highly satisfied with our services. We will uphold this in the future and look forward to fulfilling more orders for you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance, and we'll be happy to assist you. Thank you, Customer Happiness Team!
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Poulami P.
Apr 3, 2025
It was before time
It was before time. Nicely packaged. Products cane in very good condition.
Response from Distacart.comApr 3, 2025
Dear Poulami Pathak, Thank you for your review. We are happy to hear that you are satisfied with our services. We will uphold this in the future and look forward to fulfilling more orders for you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!
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Neva
Apr 3, 2025
Love the product and price
Love the product and price. But i would love faster shipping
Response from Distacart.comApr 4, 2025
Dear Neva, Thank you for your feedback. We have forwarded it to our concerned team for further review. Meanwhile, we are sorry to inform you that we are unable to find your order details. We request you share your order details with us by emailing at [email protected] or call us at +18552534782 and we'll be happy to assist you further. Thank you, Customer Happiness Team!
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KARAN G.
Mar 31, 2025
Great services
Great services
Response from Distacart.comMar 31, 2025
Dear Karan Goyal, Thank you for your review. We are happy to hear that you are satisfied with our services. We will uphold this in the future and look forward to fulfilling more orders for you. Please feel free to reach out to us at [email protected] or call us at +18552534782 if you need any further assistance and we'll be happy to assist you. Thank you, Customer Happiness Team!
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