dispatchhealth.comReviews of dispatchhealth.com

My wife called the”visiting nurse” program associated with United Health Care, our Medicare Advantage plan. I knew that I had upper respiratory pneumonia after constant coughing. We were out of options, except going to ER. On Sunday May 14, Dispatch Health sent two people-Chris who identified himself as a PA, and Abby identified herself as a med tech) this information was forth coming when I asked their names. Abby was unable to draw a blood sample after two attempts. She asked Chris to draw a blood sample. As Chris was asking questions, while reviewing my medical record, he would not prescribe an antibiotic because on I had 3rd stage kidney failure (a possible negative impact), as attributed by gerontologist doctor who I saw in March. TOTALLY, untrue. I signed into My Chart account, and it was included on June 2013. I shared this information with him, but received no reaction from him This situation can be dangerous when a person (not even a doctor) is not familiar with my medical history. Since 2013 I have been prescribed antibiotics without the need for a blood draw for kidney function. Then, Dispatch Health (Chris) began selling “services” PCR, after I informed them I test negative on Saturday. Yet they insisted I should take the PCR test, informing me that home test kits can not always be reliable that I am aware of. I acquiesced. Then Chris mentioned that Dispatch Health has a mobile X-ray. I deferred. More services = more money. Chris handed me the script for the two prescriptions that did not have the quantity, the dosage or the frequency for each. I can provide other examples.

Started out as what I thought was a good appt for my 78 yr old mother who had a wet cough. Quickly turned down hill. Mobil XRay appt never followed up I was on phone multiple times over two days following. To which when finally showed up results said no pneumonia. During one of these calls a NP prescribed additional meds that said should have been prescribed at initial appt then come to find out they misdiagnosed her. Tonight when advised of the results was told over the phone to stop meds with nothing in writing, I advised I wanted in writing and was told it will be in her portal yet was not. It takes an act of God to get anyone to get you documentation and they constantly want to escalate the call which does absolutely nothing. Also documentation in portal is not complete or 100%correct. Provided so much more info at appt which was not added to her file. No one can help and will pass you off to Multiple people it's like being on a hamster wheel.... STAY CLEAR OF THIS COMPANY IF YOU ARE LOOKING FOR LESS STRESS. Seriously the stress of going to an ER is far less stressful and in the end less time consuming... Who would have thought

Told visit was free. Now charging for 2 visits never saw them except once. Did nothing except take vitals and ask a lot of questions. Had a home health service at time and they just repeated same service. Now months later being charged for another visit that they never made. Talked to them on phone about charges, but no help.

They provided excellent at home healthcare for my sick elderly mother. She didn't want to get out of the house because she was feeling poorly, and this was a wonderful alternative. They were smart, thorough and very kind and attentive. I would strongly recommend and will use them again.

When medical staff comes to the house they say one thing but it's incorrect with the company polices! 5 days later still waiting for test results to see if my 87 y/o Mother has covid or the flu! JUST GO TO URGENT CARE INSTEAD! FASTER!

rip off company. cancelled my appointment within an hour of making checking and finding out my insurance company did not cover the visit (said the which the agent assured me I could do without any charges). They fraudulently charged for the appointment in full and have yet to reverse it despite assurances they would. The agent then transfers you to billing and they never return messages. STAY AWAY FROM DISPATCH HEALTH!!

I was sick with a simple Bronchitis and was able to make a same day Appointment with Dispatch Health in Tucson. What could easily have been a three to five hour wait at an ER or Urgent Care became a comfortable wait in my own home. A team of two caregivers arrived on time and gave me a non invasive efficient examination. They left me with two Rx's for an antibiotic and a cough suppressant which was exactly what I needed

Depending on medical issue needed, the dispatch experience is not recommended.Took 10 hours to get here at 8:00 pm.for an antibiotic prescription (bronchitus). Then the nurses failed to call it in to Walgreens and it wasn't there for pickup. Took several hrs next morning of calls without relief until finally got a supervisor to call it in to Walgreens. Meantime I remained in discomfort and irritating condition. As if above experience was not enough, turns out the antibiotic prescribed is not specifically for bronchitus after following the prescription time table dose. Likely will need to go to hospital emergency room tomorrow as doctor is non-reachable and would require a trip/appt/visiting room delay, driving time and further suffering (another day of Americn banana republic life) Joseph Travers