dispatchhealth.comReviews of dispatchhealth.com

The PA spent 30 minutes trying to connect her laptop and cell phones (2}. She spent 5 distracted moment doing a BP and temp. She pronounced allergy by 1 minute check of nose. Called CVS with "script" for OTC allergy medicine.NO. Serious sinus infection. Required 3 weeks antibiotics.Insane billing dispute.

This company has proven repeatedly to be a total waste of time. On three separate occasions over the past year, I've spent 15-20 minutes giving patient information over the phone only to have them tell me (AFTER they have all of my mother's contact and insurance information) that they aren't available to come out. Seems like this company wants to be selective about calls and insurance companies they choose to work with. I say that because every time they tell me they don't have availability, I ask them when someone would be available to come, even days out, and they said no one would be available, ever. Do not waste your time with this company in the Denver area. It's a complete scam not set up to help patients in any way.

My son became very sick, and after contacting Kaiser Permanente, we were referred to Dispatch Health. We waited four hours before anyone arrived. When they finally came, they examined my son and wrote a prescription that was supposed to be sent to Walmart. It has now been six hours, and the prescription still has not been sent. Because of this unacceptable delay, we had no choice but to take my son to the ER. This experience was extremely stressful and disappointing. Dispatch Health’s lack of urgency and follow-through put my son’s health at risk. I sincerely hope my son recovers quickly, and I also hope Dispatch Health addresses these serious issues—or closes their doors if they cannot provide reliable care.

I would rate this a -5. I called them to book a dispatch, providing all my information, including insurance details, and they confirmed the appointment. They even sent a text stating they would arrive in 53 minutes, mentioning the providers' names. After they failed to show up, I called again, and they reassured me they would come today. They said they would call me back to specify the time, but that call never came. I called them once more and discovered they wouldn’t be coming today. Avoid them! They should be banned for a service like this. This is a medical issue, not ordering a hamburger.

Every good review is absolutely fake. I've been scheduled 3 different times to have them come out. Last two times for broken/fractured bones. All 3 times they had me waiting all day well after the appt time passed only to say they won't make it. Then said i will be the very first patient tomorrow. 1130am rolls around and they called to say they won't arrive till after 2pm. By the 3rd time I already knew they weren't going to show up YET AGAIN. They must make thier money off of billing scheme or something because they sure as hell aren't seeing patients if they no showed 3 out of 3 times! What an absolute joke of a company!

Two women showed up earlier than set appointment. One of them were very rude talked over me acted like I did not know what I was talking about, Insulted me. Told them to leave and not come back. I see why your rating id 2.0 wish I had looked at reviews before I consented to see them.

The most incompetent and reckless company. Sent someone that could not help and 4 1/2 hours later still no one that could administer iv fluids. This is an 85 year old man that passed out due to dehydration and covid. Shame on you! So disgusted.

They will purposely avoid giving you a doctor's notice school excuse for the child under their care. My child was diagnosed with pneumonia and had to miss a few days from school. His medicine was sent to the wrong pharmacy so we had to wait two days to get it. They won’t email or upload the school excuse to the portal. They want you to pay for it through a third party which is ridiculous. We will never use this service again!