dispatchhealth.comReviews of dispatchhealth.com

I use to really like Dispatch Health but over the last 6 months, I have never been able to schedule an appointment for my 89 year old wheelchair bound mother. I think they don’t like Medicare or Tricare for Life anymore.

I waited for help from dispatch health so I could stay at home with husband. They came all was good but then did not give me any medicine/Antibiotics said I did not have infection after fighting cough for 10-12 days So 2 days later I went to urgent care received correct diagnosis and an antibiotic. I am finally better

Made me wait all day for an 7-8pm appointment. They called at 8 and said they were understaffed and i could always go to the emergency room, but they were not going to show up.. Screw that and screw this shaam company. Go somewhere else. They have a 2.7 rating out of 5. That should tell you all you need to know.

My wife called the”visiting nurse” program associated with United Health Care, our Medicare Advantage plan. I knew that I had upper respiratory pneumonia after constant coughing. We were out of options, except going to ER. On Sunday May 14, Dispatch Health sent two people-Chris who identified himself as a PA, and Abby identified herself as a med tech) this information was forth coming when I asked their names. Abby was unable to draw a blood sample after two attempts. She asked Chris to draw a blood sample. As Chris was asking questions, while reviewing my medical record, he would not prescribe an antibiotic because on I had 3rd stage kidney failure (a possible negative impact), as attributed by gerontologist doctor who I saw in March. TOTALLY, untrue. I signed into My Chart account, and it was included on June 2013. I shared this information with him, but received no reaction from him This situation can be dangerous when a person (not even a doctor) is not familiar with my medical history. Since 2013 I have been prescribed antibiotics without the need for a blood draw for kidney function. Then, Dispatch Health (Chris) began selling “services” PCR, after I informed them I test negative on Saturday. Yet they insisted I should take the PCR test, informing me that home test kits can not always be reliable that I am aware of. I acquiesced. Then Chris mentioned that Dispatch Health has a mobile X-ray. I deferred. More services = more money. Chris handed me the script for the two prescriptions that did not have the quantity, the dosage or the frequency for each. I can provide other examples.

Told visit was free. Now charging for 2 visits never saw them except once. Did nothing except take vitals and ask a lot of questions. Had a home health service at time and they just repeated same service. Now months later being charged for another visit that they never made. Talked to them on phone about charges, but no help.

When medical staff comes to the house they say one thing but it's incorrect with the company polices! 5 days later still waiting for test results to see if my 87 y/o Mother has covid or the flu! JUST GO TO URGENT CARE INSTEAD! FASTER!

Called for complicated catheter placement for 94yo at-home hospice patient. After a discussion with the hospice nurse's, an update on the numerous unsuccessful attempts, and a brief examination, the DispatchHealth Practioner suggested a trip to ER. Although grateful for sparing mom any more discomfort and prepared to pay for the visit, the HealthDispatch Practioner assured me that we would "not be charge". A brief review of my credit card statement confirms that we were indeed charged for the visit. Will not dispute the charge, however will not be using Dispatch Health, either.