Discover Financial ServicesReviews of discover.com

Discover has very low cash back compared to their competitors. In addition, in case of a disputed charge, they will NOT take your side no matter how strong your case. STOP using DISCOVER. Plenty of other very good cash back and better customer service options out there.

I paid off account and later they billed me an additional amount of $800.00. I than demanded they close account for over charging me. It was a night mare. They constantly argued with me until I finally got them to close account. They also over charge Apr interest

Discover has put a hold on my card and will be closing it by Aug 2021 because I won't give them access to my IRS info. They are claiming this is a random audit however I have relatives that reside at my same address , but in no way are connected to my Discover card (they have their own/separate accounts with Discover) and they got the same notifications requesting access to IRS info. However my Son who just got out of college has defaulted on his Discover card which neither my husband or I are authorized user on. My Discover card is not even connected with my husband's, he has his and I have mine, neither of us are authorized users on each others accounts we keep our credit cards separate. My husband got the same request for his IRS documentation. I think Discover is searching out family members of Discover card holders that have defaulted and are penalizing them for the family members defaulting. I just don't see this as being random audits as they are suggesting. I think This bullying tactic by Discover is shameful. I havent paid late, haven't ran my card up the limit, never lied about my income, never asked for a credit limit increase to $11k, they did the credit increases without me ever asking. I have been a good customer to Discover for over 5 years. They claim they can request this info because they are a bank and it's legal for then to do so. Discover card should get ZERO STARS for their disgraceful business practices. I wanted to put this review on the Discover website but it seems impossible to do that. I don't think the reviews on their website are real. I'm sure they will be losing a lot of good on time paying customers, that actually bring in money versus the defaulted ones whom you probably will only get pennies on a dollar for after you sell them to collection agencies. Stop harassing and bullying good paying customers and closing accounts if your demand for IRS info is not met. DO Better Discover. Your Good customers deserve it.

Crooked, dirty credit company. I am a longtime customer who has never missed a payment and my account is otherwise in perfect standing. Discover does not care if its card is used to defraud and harm its customers. I was sent a non functioning, $1000 exercise bike by Nautilus/Bowflex, and the company was completely unresponsive. We literally could not get a phone call answered, and the only email responses were generic, “Call us at this number” stock replies weeks later. I submitted the case to Discover along with photos and emails showing my attempts to get support, and they sided with the merchant. I appealed it and reopened the case, as nothing had been resolved and still hadn’t been contacted. Discover again sided with the merchant and closed it out with no explanation given.

I had a Discover account for over 20 years, never made a late payment, but much of that time my account was maxed out. In fact, shortly before my account was unceremoniously, unapologetically closed, they raised my limit from $9K to $12K in the apparent hope that I would continue to owe them even more interest each month. Instead, I began to manage my finances a bit better and got my Discover card paid off. Shortly after they no longer were receiving hundreds of dollars in interest from me, I was informed via email that my account had been closed due to lack of use. DURING A GLOBAL PANDEMIC. You know, during a time when there was a moratorium on evictions and such, Discover closed my account of over 20 years and shut off what could have been a lifeline for me had I lost my job or had other financial hardships during Covid, as millions of others were experiencing. When I called to discuss the matter, they told me once the account is closed, it's closed, there was nothing they could do for me, but I was welcome to apply for a new card. Incidentally, closing the account and removing the $12K worth of available credit affected my credit score negatively. Greedy, disgusting corporation.

Discover Lies and Cheats it Cusyomers. I Closed my account at Discover and made the final payment with my new account . They processed the payment on my old account . Then reported my late on my credit . Spoke with a supervisor in January and they said it would be remedied and now it still has not been done . In June 2021 , 6 months later I Called Discover and spoke with some ultra feminine male , I think , and he rudely said ... this is not Discover’s problem ! This Company Discover employs people who are both liars and inept . We as Americans have choices and the best choice is for everyone to stay away from Discover Bank and Dicover Card !

If I can only give a -0 review, AWFUL!! Stay home Mom of Twins for a couple of years, started working just recently signed up with Discover IT this year April. Received and email stating they closed my account 2 Days ago & this was their explanation: We are writing to notify you that we have closed your Discover® card account effective immediately. We regularly conduct reviews to evaluate our customers' accounts, and during a review, we were unable to verify personal information on your account. We evaluated your account and under the terms of your Cardmember Agreement, a business decision was made to close your account. Our decision was based in whole on the information found on your account. Any Cashback Bonus® or Miles rewards balance will be applied as a credit to your account, or, if the account has a zero balance at the time of closure, a check will be issued. If your account has a credit balance, you may request a refund check, or one will be sent automatically after four months of the credit balance being on your account. I was an ontime paying customer, was told from one of their staff while looking into my account that is was "SUPERB" Not sure why this vwrification process is not done when I initially applied? Because I would've never deposited $500 or give them my Business. I would've tried another credit card company. Whats apaulding is that if the reason was because they were unable to verify personal info in my account, why wouldn't they call me prior to canceling my account without notice, to atleast figure where things went wrong & how can it be fixed. I'm trying to get my Credit going due to the gap I had while staying home with my kids, & this is how they're going to do ME!!! So Supervisor stated that I'm eligible next year to re-apply, I said NO THANK YOU, if you can't even treat your "SUPERB" Customer with some Dignity or RESPECT, like A simple phone call before suddenly closing my account "hey we found something wrong or something doesn't match in your account can you please verify?" Wow, thats just awful way of treating your customer! DISCOVER IT DOES NOT DESERVE MY BUSINESS!!

I love discover bank. I pay my bill on time for the credit card and always get fast friendly customer service us based. The bank account keeps my money safe and is very accessible with the around the clock security. They offer great interest rates (compared to competitors).