Discover Financial ServicesReviews of discover.com

The best and most nice customer service experience ever. Anytime I’ve gotten scammed they’ve helped me. I also know someone who works there and have only heard positive feedback from them related to the work environment and conditions.

I get calls from 'Sarah at Discover' about my Discover Credit card on three different phone numbers with no ability to block on a daily basis sometimes more than once a day. I called Discover Card to see what they are doing about this since it is hurting their image and annoying customers. They are aware of this scam but are putting little effort to try to stop these calls in their name. I would think Discover Card being aware of this would put in an effort to stop these calls. They have vast resources to do this but Discover Card doesn't care. I am disgusted with Discover Card.

GOING OUT OF THEIR WAY: USPS will not deliver to my house because we currently don't have a mailbox. Discover CS was very prompt at responding to my chat, and they were able to get FedEx 2 day shipping free of charge for me! I am thrilled.

Earlier today I posted a negative review of Spybriefing.com Discover was the card service mentioned. They sent a text alert regarding the attempted fraud. They turned off the affected card as soon as I verified that the order in question wasn't mine. They had a replacement card in my hand in just over 24 hours. And the new card number does not affect the age of my account with them. (If a new card number had reset the age of my account, it might have affected my credit score). Kudos to Discover Card!

Discover has a seriously awesome call center / customer service agents. Every time I have an issue or question I've got a live human within a few seconds, they are knowledgeable and they give me actual information, not just repeating some script. In my book they have some of the highest level customer service of any company I've ever dealt with.

After 6yrs, 20k in available, with a credit score of 800, Discover said they sent me some IRS form (I never got) and decided to close my account. No phone call, no email, no letter, nothing. Out of the blue they decided to close it. What’s really going on is just the beginning. Wells Fargo just went through this exact same thing by canceling their consumer loan and credit line products. They are strapped for cash and need to strengthen their position by removing as much liability as they can off their books. If you have no balance, or a small balance, but a high available balance, beware! You will be next. This is only a small preview on what’s to come. More banks and lending institutions will be following suit.

Just closed my 16 year old account with Discover. 7k limit, owed less than $300.00, and was 9 days late with a payment. My card was frozen. I needed it for an emergency and couldn’t use it. No long term customer loyalty.

Wow... same situation as many others. My account was closed after almost a year because I wouldn't sign a waver to allow them to see my IRS returns. Hey Discover..... THERE IS A REASON YOU NEED PERMISSION... BECAUSE IT IS PRIVATE INFORMATION YOU HAVE NO LEGAL RIGHT TO POSSESS!!!!! This is pretty underhanded of them. My payments have always been on time and way above the minimum payment. They are simply predators. They lost a valuable customer who they would have made money from. It is too bad I will simply get another card somewhere else; my credit is just fine.