Discover Financial ServicesReviews of discover.com

I have been a customer of DISCOVER Credit Card for four years. I called DISCOVER Credit on August 2nd, 2024 to have the automatic payment deducted from my bank account. The customer service rep never did, and DISCOVER Credit Reported me 30 days late on my card and on the three Credit Bureaus. I spoke with Supervisor Eve from New Jersey and she told me it's still my fault. Worthless company

These Discover Bank and Discover credit card people are unscrupulous and lack business and personal integrity. Consumer Beware! I had an unfortunate situation with Discover, I got nowhere talking to Discover’s bots. I consulted the Elliott Report “Company Contacts,” and I contacted the very people that Elliott Report identified as Company Contacts at Discover. Actually, I contacted them, several times by email and US Mail, and I got nowhere, not even the courtesy of a response, never mind, action, or RESOLUTION. I cannot say enough bad things about Discover, and Discover’s leadership, other than I believe they are unscupulous, and lack business and personal integrity.

Dispute refused for 15 days. I had a membership postponed due to financial hardship. The company reinstated my membership without my permission. I sent them an email explaining, financial hardship was reason for postponing membership. I received an email cancelling membership and a number to call for a refund. No one picks up the number so I called Discover to dispute the charges. I was told to call back once pending status goes through. I call back, now I am told that I have to wait 15 days to see if a refund goes through. No refund will go through because I can't get ahold of them. I have done disputes and never had to deal with this situation. With Discover knowing that no refund has been processed, they refuse to start a dispute, I have to wait 15 business days. Not fair, never had this done before, Horrible Customer Service. Extremely Disappointed with Discover.

Bad experience. I got approved loans 6 months ago and I paid it off. And my status is married 3 weeks ago I need money again. And I filled application they keep 2-3 weeks to what they want.until say expires day. Why you look they will approve. But it to late for me. Now my problem about money got fixed.

We have been with Discover for nearly 40 years, but today was a horrible experience. We were notified by Ticketmaster that their massive data breach resulted in our credit card information being for sale on the dark web. I immediately phoned Discover's "fraud" department with the intention to have our credit card number changed. I was told by a very poorly trained "fraud specialist" that since there has been no fraud yet, I only need to call the credit bureaus! WHAT??? That was the worst advice I could have received from a "fraud specialist!" Someone should advise a customer to call the credit bureaus when their Discover card number is being sold on the dark web? That's just NUTS! She refused to issue a new card number for us, so I called back and got a different person who immediately shut down our old number and issued a new number. Easy fix to ease our minds about our credit card number potentially being used for fraudulent purposes. However, we do now have SERIOUS concerns about continuing a business relationship with Discover.

DISCOVER is not a DECENT company. After everything, they just vehemently closed my credit card without any reason. Like, seriously? This isn’t a prank nor a joke by the way. You can’t just ruin someone’s credit card just because you suddenly wake up one day and had a random thought of closing some credit cards.

They have been charging me 9.99 a month for years for Microsoft X-box which I never signed up for or even know what it is! I disputed it and they gave me a very large refund then all of a sudden they took it all back, said Microsoft showed I signed up for it, I signed up for Microsoft 365 but no X-box but the security department at Discover didn't bother to check further, their a bunch of thieves. probably getting a kick back from Microsoft!

Discover is horrible company with horrible customer service. They don’t protect their customers at all. They allowed a Store to take $7000 from me. I was getting my car done at Ceramic Pro and the technician did not complete the job at all. Discover would not get my money back. Do not use Discover. They are not a good company.