Discount TireReviews of discounttiredirect.com

I want to write my experience with the product and service the discount tire provided to me over the past year. I changed the four tires at the store about one year ago. At that time, they told me that I had an 80,000-mile guarantee from the tire company and that if anything happened to the tires, they would replace them at no charge if I paid some price for that service. So I paid all the services they recommended. Last week, I received an email from them stating that I should get a tire rotation service for free, so I sent my car to the store. It turned out that my front tires were in such bad condition that they gave me a warning that I had to change them immediately. Otherwise, I would be at risk if I drove the car on the road. They said that the damage to the front tires was due to a mechanical issue, but I did an alignment service within the last year and had no idea what was wrong with the tires. They still charged me the full cost for replacing these two tires. What they offered before was nonsense. There is no guarantee at all. The tires lasted only one year and less than 10,000 miles. My wife mostly just drove the car to and from school. It's ridiculous that I could rely on these tires for 80,000 miles. It just survived around one year and less than 10,000 miles, and I have to replace these tires. What a shame for the service and products. Please pay attention that what they said is conditional.

Sales representative flatly refused to rotate my tires because of supposed low tread. It doesn't matter if the tread is low. If a person cannot afford a new tire they can't afford it. Why not try and help the customer instead of scamming them into a new tire they can't afford. I had good money to spend and they refused to help me. Never be back, ever.

I went into Discount tire to get tires rotated. The guy that met me at the door went out to get the milage as usual and I wondered what he was going to try to up sell me. He returned and said my tires were ok but I really needed new wiper blades. My last time they were telling everyone they had bad lugnuts. I asked how he knew I had to have new wiper blades? He said they were badly worn and clips looked worn. I informed him my wife had just spent $60.00 less than a month ago to replace the blade assembly's. When I look at them they are black in the whole blade and looked brand new. A few months ago we purchased a tire from Discount Tire that blew up on interstate 40 late at night and the whole sidewall blew out. I had not hit anything and the car was swerving violently and it also blew up the TPM on that tire. I had no spare because the car system was a portable air compressor and sealer. I had the car towed to a Discount tire in Lebanon. I asked them to save the tire for me but they did not and would not even take a picture for me. The tire was less than a year old. I use Pernille tires but when I damaged the sidewall on one of the Pernille tires Discount Tire in Murfreesboro told me since they could not get a Perelli at that time they had another brand that was just as good. I am losing faith in Discount Tire.

The problem with discount tire you should get discount service. We bought four tires And the next day one was flat. My daughter in law Was stranded with her baby On the road. Call Discount tire And they refused To send someone To give her a ride home. They wanted her to wait the 3 hours.It took for a tow truck To get her car And stay there with her baby. I have bought several sets of tires from them but I will never go back. I'm not Mad Is that the installer Is made a mistake And put the stem in wrong. But for them Do not send someone To take her And her baby home Is discussing.

I recently visited discount tire at the Greenville, SC, location with a nail in my car tire. The tire with the nail had good tread left and the nail was near the middle. They said they should be able to fix it. They patched the tire after a two and a half hour wait. The next day the patch started leaking. I took the car back to them and instead of fixing it they simply put the spare tire and said they can’t do anything to fix it anymore. Didn’t even bother to explain why - basically brushing me away. I took the tire to a few other tire shops and they refused to patch it as it was already messed up with a leaky patch. Finally, I was able to get a second repair done paying almost a quarter of the price of a new tire with no guarantees. Be careful with taking tires to these guys for a so called free repair. They can easily mess things up and the “free” repair may actually end up costing you a lot more!

I took my 2020 cadillac xt5 in for tire rotation, got it back and the tire pressure monitor indicated that one of the tire was low, I put air in what I thought was the low tire however, it was not correct, they failed to reset the TPMS. Also this is the 2nd time I went to Discount tire for a rotation and the following day four a nail in one of the tires. I'm not sure if they did that, but it just a coincidence that it has twice.

I bought new front tires for my 2012 Silverado 3500 truck. I requested that the old front tires be put on the rear outside dual. They managed to put the old rear tires back on the rear rims which I pointed out to Justin the salesperson. They corrected this I thought. I inspected when I got home and discovered that I still had an old tire on one side. Took truck back to have them put the wright tire on. Then today 5/29/24 I discovered that the inner tire valve stem was behind a spoke in the outer rim, so you could not check the inner tire air pressure or put air in if needed. Had to take truck back to have the rim rotated for access to the valve stem. I spend a fair amount of money at Discount Tire but will probably not go.

What's the point in making appointments as they don't honor them and lie telling you your next. Appointment was for 12 and an hour later still not in shop yet was told we were next .just poor management of time and customer service