Discount TireReviews of discounttiredirect.com

Had a great experience in multiple Discount Tire locations, starting from buying and installing new tires, getting patch fixes, rotations, and alignment. Every tech had a tailored approach to every case that I had. I had lifted 4Runner and they did their best to get my alignment into spec beyond of what they were supposed to do.

Had set up an appt at the greenfield and baseline location .Discount called me to ask me what tires I wanted put on the truck.We called ahead to make sure the BFG all terrain tires were there and ready to go.They weren’t and they wanted to put the same crappy tires back on the bridge stone passenger tires.They scrambled to get the tires my tech showed up to pick up his truck that afternoon and had to sit and wait two extra hours to get his truck finished.whoever they had mounting and balancing of the tires must have been a rookie3 of the 4 tires they installed had no weights on them one tire was ok.The whole truck was shaking having ball joints replaced having the run the tires up to the base line and country club location to get them re-balanced the right way and hopefully with the proper weights.Always had good service in the past just want other people to be aware this happened to us it’s a safety hazard I don’t know they hire but it wasn’t a good experience.Thats the reason for the2 star review.

Order tires and wheels a few days before my appointment got a call saying my wheels are discontinued so the assistant manager said he could Order me different wheels i said ok next day he call saying they where discontinued keep in mind I already paid for 4 20" run flat an 4 new wheels i guess they get your money then tell you it discontinued so what i got is the same kind of wheels I already have on my camaro defeat the reason for ordering new wheels then the manger didn't want to refund me the difference telling me the the assistant manager was the one helping me an he is off today so I ask for there main office number which i still didn't get but he refunded what was supposed to be the difference in price he wouldn't show me the price of the wheels I will always tell people never go to discount tires i knew I should have just went back to Goodyear like I have before they cost more at Goodyear but you don't go through problems

" Sebastian" enough said!!! An Outstanding Representative of Discount Tire!!!

I bought 4 tires from discount tire. They are 6 months old. I hit a rock on the interstate the size of a baseball and it shattered but the tire tore up. Their tires are not worth a darn. I will not buy another tire from discount tire.

Why do they bother with appointments? Made 4:15 appt and they didn’t take it in until 5pm. Other customers who came after me were already getting in the bay. I complained- was told my 4 tire replacement required the 4 man crew that was busy. BS!

God Bless Discount Tires. They provide free air pressure service and tire repair. How great that is!

Went in for an alignment and was told I needed new tires because they were old witch was true so I bought 5 witch coast over 900.00 so after that they told me they wouldn't do the alignment until I paid 1800.00 in parts and labor they said ball joints and other parts needs replaced witch i new was a complete lie because I took the truck to my regular mechanic the day before and he said everything was fine so I told discount tire to write everything down that I needed and took that paper to my regular mechanic and he said there is nothing wrong and told me to go to a different shop for the alignment because my regular mechanic doesn't do alignments so I go home that day and I noticed they only gave me 4 of the 5 tires and had to go back the next day for the 5th tire and remind u I was there for 5 and a half hours just for tires. so I had to wait 2 weeks to get in the other shop so as the days pass buy I noticed my truck shaking when I go 60 and above so fast forward I'm at the other shop and have them look at everything and told them the truck was shaking come to find out it was because discount tire didn't balance the tires properly the tires was off by 3 ounces each. and this other shop also said nothing needed replaced to do the alignment