Discount TireReviews of discounttiredirect.com

I came to my home shop after being let down by the staff at the prev DD i visites. as always then Austin Hwy location was exceptional in every way. especially excelling in customer service. Eric and Roman as well as Daniel were on their game and I can’t praise them enough for performing well, well beyond any obligatory presumptions that patron like me might make but these guys are the shi!7… best crew working for the most outstanding, not to mention… stand-alone service keeping. “Tired eyes wear patches, sparingly…” said what poet?

Had a great experience in multiple Discount Tire locations, starting from buying and installing new tires, getting patch fixes, rotations, and alignment. Every tech had a tailored approach to every case that I had. I had lifted 4Runner and they did their best to get my alignment into spec beyond of what they were supposed to do.

" Sebastian" enough said!!! An Outstanding Representative of Discount Tire!!!

God Bless Discount Tires. They provide free air pressure service and tire repair. How great that is!

First, I want to make it clear that negative reviews will always outnumber the positive. Also, the nature of franchises lends itself to inconsistency. For humans are inconsistent. A franchise is nothing but a brand. From my experience Discount Tire soars above any peer or competitor in their industry. I say this with authenticity. If one was too look at my Google reviews they would see how scathing or appreciative I can be. I'm undeniably aware of ANY dismissive attitudes or lack of conern/respect that an employee or business would try to exhibit my way. The common decency of customer service in America no longer exists. This is why I feel that the men and women who are hired at Discount Tire are exceptional! Why do they stand out from 85% of the horrible experiences I endure on a daily basis with "customer servers"??? IDK? Probably based on their hiring principles.

We had an issue with our tire after a doctor appointment, added air and drove to Discount Tire on Whitestone Blvd. in Cedar Par, Tx. Joshua S. inspected our tire visually. They were able to check our tire for damage even though they were very busy. The tire was repaired, good as new, and we were on our way after a short wait. No charge since we had road hazard protection. Will be purchasing tires soon from this location of Discount Tire.

I am 81 years old and Discount Tire is the worst Tire buying experience I have had in over 60 years of driving. First of all I sat in their store for over 2 hours. No one told me I could leave and come back in 2 Hours and that they would hold my place in the que. Second $156.00/tire or $624.00 became $909.00. Then to make me feel even better They kept my nice aluminum valve stem caps. I went back in 5minutes and they could find only one but to make things right they gave me some ugly cheap little green jeweled covers. UPDATE: the store and the corporate office reached out to me right away! That's worth at least one more star. Furthermore, the price was fine considering what I got which included road hazard warranties. Evidently two different people worked on my tires. On the passenger side the tires have been cleaned off after mounting and my valve caps have been placed back on the wheels. On the driver's side the white soapy substance used to lubricate the tires when putting them back on was all over the tires and rims and of the original valve caps had not been replaced. We will see how it goes from here. UPDATE: The staff at discount went above and beyond. Great communication! they even purchased a new set of valve stems for me. they worked their way up from a 1Star to a 5 Star review. Thanks Discount tire!

Discount Tires has a drive through service to put air in your tires. So helpful and convenient on a windy, cold day like today and last summer when it was so hot.