Offering tires and wheels for sale online for virtually every make and model, Discount Tire Direct is your source for tire sizing guides, information and more. And our fast and free shipping can get you back on the road in no time!
Discount Tire (discounttiredirect.com) has 120 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Auto Parts & Wheels · Scottsdale, Arizona
Excellent
Auto Parts & Wheels · Mesa, Arizona
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Auto Parts & Wheels · Scottsdale, Arizona
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Auto Parts & Wheels · Phoenix, Arizona, Arizona
Excellent
Showing 10 reviews with 2 stars · Clear filters
Beverly
My appt was for 8 30 I signed in at 8 15 and here it is 10 and the car is still in the area I parked it / I was told 1 hr and scheduled other appointments around it Complained and its still sitting in lot very dissatisfied customer service is not the greatest
Steve D.
Had set up an appt at the greenfield and baseline location .Discount called me to ask me what tires I wanted put on the truck.We called ahead to make sure the BFG all terrain tires were there and ready to go.They weren’t and they wanted to put the same crappy tires back on the bridge stone passenger tires.They scrambled to get the tires my tech showed up to pick up his truck that afternoon and had to sit and wait two extra hours to get his truck finished.whoever they had mounting and balancing of the tires must have been a rookie3 of the 4 tires they installed had no weights on them one tire was ok.The whole truck was shaking having ball joints replaced having the run the tires up to the base line and country club location to get them re-balanced the right way and hopefully with the proper weights.Always had good service in the past just want other people to be aware this happened to us it’s a safety hazard I don’t know they hire but it wasn’t a good experience.Thats the reason for the2 star review.
Willow M. Y.
I bought 4 tires from discount tire. They are 6 months old. I hit a rock on the interstate the size of a baseball and it shattered but the tire tore up. Their tires are not worth a darn. I will not buy another tire from discount tire.
Unhappy C.
Why do they bother with appointments? Made 4:15 appt and they didn’t take it in until 5pm. Other customers who came after me were already getting in the bay. I complained- was told my 4 tire replacement required the 4 man crew that was busy. BS!
Rich B.
I have been a discount tire customer for over 20 years, tired five cars with them. I never had an issue with any of the tires I bought until recently. The four tires I bought, the store manager recommended. One of the tires began to go bad after 16000 miles with a 50000 mile warranty on them. They were only offering about a $40 credit to replace two of the tires. So what good is a 50000 mile warranty if you don't even honor it. So I'm done with them! I won't ever go back. The one time I have an issue and they won't keep up their end of the deal!
RM
Overpriced and they always overbook appointments.
Matt W.
Bought Pathfinder All Terrain tires 4+ years and less than 20K miles ago. All 4 tires have deteriorated and look like they are 30+ years old. Sidewalls, and treads are cracked and dry rotting. Treads appear to be separating too. Manufacturer attributes this to UV breakdown which they warranty for 4 years. So no warranty coverage for me. Will not buy this brand of tire again!
Michael W.
Made an appointment. Showed up 15 minutes early still waited 2 hours to have tire installed. I have been back 4 times to have tires checked and rebalanced. Still shakes my truck. They find the tires out of balance or failed road force test Everytime I bring it back. Just bought them . I believe the tires are out of round and are dangerous!