Discount TireReviews of discounttiredirect.com

Discount Tire Little Elm Hwy 423 Wife was out shopping on 9/3/22 Saturday when she realized her tire was going flat.She immediately went to Discount Tire,this is where the tires were purchased with full road hazard warranty.She was told to bring her car back on Tuesday 9/6/22 three days later for repair.She took the car next door to Driver’s Edge and paid for the screw to be removed from the tire and repaired.I told her she should have called AAA to come change the tire in Discount Tires parking lot while informing customers about how well the hazard warranty works.Last time for Discount Tires to ever be on one of my cars or trucks.

2 weeks ago on a Friday at 5:45 P.M. I noticed my left rear tire was leaking. I was leaving for Detroit early the next morning (on an important date: to meet my son's girlfriend's parents!) so I really needed to get that tire fixed. I raced over to Discount Tire (arrived at 5:57; they close at 6:00). I explained the situation, apologized profusely...and they spent 45 minutes fixing my tire....and they wouldn't take a penny for it! Now THAT's SERVICE! The tire in question hadn't even been purchased from them (this was a new car). When I offered to by the crew a round of drinks as a thanks, the boss just smiled and said "thanks but no thanks; this is what we do." I told him from now on I will absolutely be a Discount Tire customer for life!!!

3524 Inwood Rd Dallas, Tx. I had two brand new rims stolen buy this store. I had my Volvo towed to this location two replace two tires and rims. Just found out from Volvo they never replaced the rims! My tires and alignment destroyed because of it. 600 dollars stolen!!!

Last Sunday I took the exit toward home in Fairview, Texas. There was some metal thing on the off ramp and I hit it and my front tire blew. A very nice Allen policeman got the tire off and a doughnut tire put on. I limped home and the next day I called Discount Tire off S. Central Expressway In McKinney, TX and asked if they had a matching tire to replace the bad one. " "No" the man said , " but we can get one here in the morning and replace the doughnut spare with a new tire at 2PM tomorrow." I arrived, they took the car in and it was ready to go in 20 minutes. The price was great also. WOW. The spare was shot from the trip to the tire store so I asked if it could be replaced. Dillon, the service man who has helped me on the phone, found one online, said he could have it there the next day. He called me next morning and said it was mounted and ready to pick up. I returned to the store and Dillion immediately got the tire and took it out to my open trunk which was a total mess from digging out the spare etc on Sunday. He patiently took out the pile of trunk carpets and shelves and put everything back into the trunk perfectly with the new spare. He worked at least 30 minutes on this in the hot Dallas sun, smiling all the time he was doing the jig saw puzzle in my trunk. If he had just thrown the spare in and shut the trunk I don't think I could ever have been able to figure out where all these parts are stored. This is possibly the best customer service that I have encountered in my 77 years on this earth. This guy need to be a store manager. Thank you Dillion and thank you Discount Tire. JB Chandler Fairview, TX

This is for Discount Tire in Maple Grove, Minnesota. Unfortunately I got a flat tire on my way home from work last night. Fortunately I have AAA so someone was able to come put my donut on for me very quickly. As I obviously needed a new tire on my vehicle my boyfriend recommended this place. I called them and they were super friendly and told me to walk in at anytime and they would take care of me. So I did just that. The very nice gentleman greeted me as I walked in and I explained to him my situation. He went outside looked at my tires and came back in and pulled up a couple options for me on the computer and was able to get me a great discount on 4 brand new Michelin tires so I decided to go with that. Less than and hour and a half later I get a text saying my car was ready to go! Highly recommend this place as the staff is incredibly knowledgeable on the tires and very friendly and explained everything for me! Definitely will be using them in the future. (: Also I would like to point out how clean and nice it was in the front lobby. I almost felt like I wasn't in a tire shop. Keep up the good work Discount Tires in Maple grove. You just gained a loyal customer for life!

This is for the location in Pensacola, Florida on Mobile Hwy. Superb! Professional and through experience from the time I entered the store until I was escorted to my waiting vehicle. I made an appointment online to have the wheels swapped out on my car. These guys are on it and know their stuff. My vehicle was treated with care and the price was incredible. Super fast job.

THIS COMPANY USES FEDEX TO SHIP, ORDERED 2 TIRES GOT 1. WAITED ANOTHER 5 days got ZIP. Any company that uses FX don't give a rat's ass about customer service. They nothing to make things right. Use Tire Rack for online purchases,DON'T make the same mistake, believe the bad reviews.

I made an appointment and Discount Tire honored the appointment and guaranteed my new tires would be installed within an hour - and they beat their estimate by 11 minutes. Bravo.