Courtney M.
Check in on Order Often!
Glad to have found them, but definitely stay on top of your order! I was expecting them to reach out to get everything figured out with the pharmacy. No, almost a month later I hadn't received any updates, so I reached out. They had not even gotten in touch with the pharmacy at all! It was an easy fix and I contacted my Dr to send the prescription to them, but I wish they would have updated me or something. Will order from again, because the pricing is much better than my insurance can get me, but I will be more mindful of the timing.
Response from DiRxApr 27, 2023
Thank you for the feedback. We apologize for the delay in getting your prescription transferred from your previous pharmacy. We know that this can cause significant delay. So, having a new prescription sent directly from your provider is the best process to get the order matched and moving. Thank you for your assistance and patience. -your Friends at DiRx