DiRxReviews of dirxhealth.com

Prescriptions are incredibly hard to fill. I take a fairly common med that does not have any supply issues. Prescriptions take weeks to fill and you never know when it is or isn’t being worked on. If you call they don’t give you an update instead they just say it can take 2-4 weeks for a pharmacist to even begin work but will never give you an exact time line. I have to switch because I don’t have the time to deal with them on a regular basis.

I was very disappointed in Dirx Online Pharmacy. Dirx failed to fulfill 3 of my 4 prescriptions after 2-3 months of processing. I had order my medications a month before I ran out... I ran out of medication waiting on them to fulfill my order. I do not recommend them... I gave them one star because I can not give negative stars. I made my order June 3rd 2024 and Dirx Pharmacy canceled my order on August 3rd, 2024 after I started complained. Submitted By: Andres Garza

Submitted my first order to transfer a prescription from a local pharmacy. After a week of the order being "pending" I called customer service, who told me that it would take several weeks to transfer a prescription and would be much faster for my doctor to send in a new prescription. So I paid my doctor to submit a new prescription that same day. Here I am, something like 2 weeks later with my prescription still showing "pending" despite calling again and confirming that they received the new prescription. It's now been a month since I placed the order and there's been zero communication from them. I have no idea if or when this prescription will actually get shipped, but for certain this is the last time I'm using this company.

In the beginning their service was good. Recently there service has deteriorated markedly. They have been cancelling orders placed during the contract. I wish there was some way to take action against them for failing to fulfill there obligations during the contract.

My automatic refill I was charged for on July 3 still has not been delivered. I've contacted DiRx by email and by phone and all I've been told is "it's out of stock." How is this possible? If not for leftovers from a previous prescription at a higher dose that I can split, I'd be in dire straits. I'm now trying to find another pharmacy that won't charge me an arm and a leg.

Zero not an option. No longer able to fill my scripts. They say they are back ordered while these typical drugs are available locally (as I am having to buy them) because they aren’t filling my orders. In my opinion I’d stay away unless you want to backup the “agreement “ using GoodRX locally. Just an opinion.

I thought the Annual Membership was a good value when I signed up in 12/23 but filling my Rx's for the first few months was always difficult and required several calls to both DiRx and my doctor. The anxiety created by this process was stressful because these are maintenance medicines that I need to take on a daily basis. My last two refills were "on order" for more than a month due to "supply issues" then were "cancelled" by DiRx (done by e-mail this morning with a lawyerly written general "apology") . The reason why I give two stars instead of one star is the medicine when it comes is nicely packaged and of good quality. If DiRx takes a more active role and fills my Rx's or provides a refund for half of my annual Membership, I will revise my review.

Have been waiting 7 weeks for my prescription and today I get an email that they are cancelling the order .Then they encouraged me to come back and place my next order. Why would I ever go back to them? What a bunch of clowns !!! Called my doctor's office and had my prescription changed to Honey Bee . A couple of dollars more because of shipping fees but maybe now I'll actually get my medicine.