DirectvdealsReviews of directvdeals.com

My husband and I got a an ad in the mail for new DirecTV deals being offered so we decided to go to back to DirecTV (we had them a few years back). We liked DirecTV service in the past so I called DirecTV with a very good idea as to what I wanted. After I called and got a hold of someone, the salesperson (Adam) ended up being incredibly pushy. I often felt like he did not take anything I said into account and was just reading off of a script. He rushed through the phone call as well and never checked to make sure I understood what was happening. I still got the service because my husband and I did want it, and it was a good price, though we are paying about $10 more than what we were planning on according to the advertisement we received. Overall I would give the customer service a 3/5, but the actual product I would rate a 4/5.

I would def recommend direct tv! Installation was fast no hassle not to mention he was very polite.

When I called I was unsure which package we needed, but knew specific channels my family would want. The service representative was very helpful in picking out a programming package that fit both our channel needs and our financial needs. She was friendly and took time to answer all my questions. Very pleased with this experience. Thank you!

We had all of our services terminated (internet/tv/phone) because we had an appointment for installation today. We have a leak in our shower, and the installers would not run the wires. Now we have to wait 4 days for another appointment, because the installers don't carry the wireless units on their trucks! Thanks for leaving us in the dark DirectTV!!! My 16 year old is VERY unhappy!!!

The staff were very polite and willing to answer questions. I felt understood in my concerns. This occurred in spite of the fact that the operator on the Direct TV end was obviously not a native English speaker and had struggled at times to understand me. What happened was that I had placed the order with one staff, and then called back later with questions that were answered by another.

I had a great time with your Teck he did a great job and did his work well and told me everything I needed to no about the service and how to work everything. Thank Randy Pratton.

Great people fast service

The guy came out and looked at the trees. Spent less than a minute here and said it wouldn't work. There is plenty of room between the trees and the people who lived here before me had a satellite. All this AFTER I paid the one time fee. Now I have to wait up to 10 days for my money back? NOT a good experience. I do not recommend this company.