Direct HearingTake advantage of the best prices, the best service and the best hearing aids money can buy. No “limited-time” offer is necessary for us to provide you with the best deal. Call today to save thousands on the world’s best hearing aids from Direct Hearing.
Direct Hearing (directhearing.com) has 1,121 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Chicago, Illinois
Excellent
Vision & Hearing · Chicago, Illinois
Great
Vision & Hearing · Tinley Park, Illinois
Great
Vision & Hearing · Chicago, Illinois
Great
1,121 approved reviews, newest moderated first
Michael B.
service from Nathan and Nate was excellent
Response from Direct HearingOct 28, 2025
Thank you for your kind words! We’re glad to hear that Nathan and Nate provided excellent service. We appreciate your feedback and are always here to help with your hearing needs! — The DirectHearing Team
Jeffrey B.
I have purchased twice now and the service has been excellent, the product as described and best of all saved a ton of money over going to a local stores who were charging significantly more.
Response from Direct HearingOct 28, 2025
Thank you for your continued trust in us! We’re thrilled to hear that our products and service have met your expectations and helped you save money. Your feedback means a lot, and we look forward to assisting you again in the future! — The DirectHearing Team
Floyd W.
Great customer service and quick response time.
Response from Direct HearingOct 28, 2025
Thank you for your kind words! We’re glad to hear you had a positive experience with our customer service and quick response time. We appreciate your feedback and are always here to help! — The DirectHearing Team
Reed C.
I have only been working with Direct Hearing for about 2 weeks. But my first impressions have been positive- responsive, remote sessions helpful. So far, all good.
Response from Direct HearingOct 28, 2025
Thank you for sharing your experience! We’re glad your first impressions have been positive and that our team has been responsive and helpful through remote sessions. We look forward to continuing to support your hearing needs! — The DirectHearing Team
Donald S.
I requested new large ear domes in two different shapes. I submitted a photo of the two types clearly showing the size. I paid $15 for shipping for less than an ounce of material. What arrived were tiny dome of absolutely no use. I phoned twice and left messages and nobody returned my calls.
Response from Direct HearingOct 28, 2025
We’re very sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we strive to provide. Please contact our team directly so we can make this right, ensure you receive the correct ear domes, and address any concerns about the shipping. Your feedback is important, and we want to resolve this for you as quickly as possible. — The DirectHearing Team
customer B.
Great company. Excellent staff. Always there if you need help.
Response from Direct HearingOct 28, 2025
Thank you for your kind words! We’re delighted to hear that our staff has been helpful and responsive. Your feedback means a lot, and we’re always here to support your hearing needs! — The DirectHearing Team
Terri M.
I easily found what i needed on your website and was able to order it.
Response from Direct HearingOct 28, 2025
Thank you for sharing your experience! We’re glad to hear our website made it easy for you to find and order what you needed. We appreciate your feedback and are always here to help with your hearing needs! — The DirectHearing Team
Barbara N.
The person who helped me over the phone was very competent and quickly replaced the items that arrived in error. This company has been consistently above average with their service and products. I was referred to them by a friend who had nothing but praise. I agree with them.
Response from Direct HearingOct 28, 2025
Thank you for sharing your experience and for your kind words! We’re glad our team could quickly resolve the issue and provide the service you deserve. It’s wonderful to hear that your friend’s recommendation held true, and we truly appreciate your trust in DirectHearing. — The DirectHearing Team