Shop Dick's Sporting Goods for the finest quality products at competitive prices, backed by the best service anywhere.
DICK'S Sporting Goods (dickssportinggoods.com) has 814 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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814 approved reviews, newest moderated first
HECTOR F.
The item that was ordered online was not delivered. When I returned the wrong item to the local store, I was informed that it would take an additional 10 to 14 days for delivery. Because of their error, customer support made no attempt to at least expedite the reorder. Extremely dissatisfied with the company's behavior unfortunately the customer service at Sports Authority was is far superior!
Hannah H.
I ordered a cooler for my parents for Christmas and it showed up with a busted handle. I called and was immediately connected to Kelly, who apologized and was able to get a new cooler sent with express shipping, all for free, within 5 minutes. The anticipated delivery date of the new cooler is 1 day after I received the damaged one. Never in my life have I experienced such outstanding customer service. Give Kelly a raise.
allen
I’ve been on crutches the last three times I’ve been to the Bristol, Tennessee location. received and no help the last three times I’ve been there. The only place where an employee has offered help in the store is at the checkout, when I’m handing them my card to pay. You can literally be the only customer in the store and they can care less. Everything I’ve purchased is going back. I’ll never shop at D’s Sporting Goods again
Oliver Ollie G.
I went there recently, and I only needed a simple thing for racquet ball. After searching for about 30 minutes I could not find anything even closely related with what I was looking for. I asked an employee and I managed to find it in the middle of the pickle ball section. I was deeply surprised when I saw the section. It was about a foot wide and 3 feet tall, and they had no racquets available. This also shocked me because the employees told us to go to the outdoor sports section when what I was looking for was clearly not there. They were trying to get me out of their hair, this was acceptable to me. Please be aware of this. They need a bigger raquetball section
Anthony P.
Dicks sporting Goods sold me a pair of jordan retro 3 ,and there replicas... Always double check your shoes.
Savanah K.
A nice place to get basketball shoes and other sport shoes.
Frank D.
I think they made a big mistake getting rid of the hunting part of Di$k’s Sporting Goods and if a company goes too far left, this company is gonna close cause nobody’s going to shop there no more so I’ll say bye-bye to D$ck’s Sporting Goods
Laura R.
On Wednesday I went to buy a jacket and it had a security cord. When I asked one of the employees to remove the security cord so I could pay for it, he was rude and impolite, pretending not to understand. I even think he was racist. Everything is wrong with this store in Northattleboro. For my part, I will not go back to that store and I will tell everyone I can not go there