Diamonds DirectReviews of diamondsdirect.com

Bo was absolutely amazing! It was so in tune with what I wanted and was selecting various options that exceeded my expectations. He is extremely knowledgeable, intuitive and honest. Genuinely a great guy and I will buy all my jewelry from him from here on out.

I had the pleasure of working with Elle at the Kansas City location, and I can't say enough good things about this experience! I let her know my budget, and she worked with me on just that to find exactly what I was looking for. No pressure, no upselling, just great help and communication. The entire staff was very friendly and welcoming. I would highly recommend visiting this store and asking for Elle!

Cindy with Diamonds Direct online chat was super helpful and accommodating! She helped me find what I wanted with a trade within my means and even set up an appointment for me to go into the store. Super appreciativeof the time saving help!

We came into the store last month looking for an engagement ring and were greeted with friendly service. Ron Shotton made our shopping experience wonderful. He took his time in showing various options and explaining the differences between each stone clarity. I found my perfect engagement ring and Ron found the perfect band to match. We will definitely be back for future purchases. Our experience was perfect! Thank you Ron! Carl & Chantel

I have searched Kay's, Zales. Jared, and they basically rob you. No joke, most of the diamonds sold by Zales and Kay's are either I2 or I3 clarity and that's the lowest grade available. It's atrocious what these stores do to people. Diamonds Direct is literally the opposite. This will sound like a plug or a commercial but it is just facts. Diamonds Direct sells the diamonds YOU want, and sold me the most amazing VVS1, just one grade below flawless, with a beautiful Channel setting with a combined total weight of diamonds equaling just short of a full carat for a fraction of what Kay's or Zales or Jared would. This is my new home. I was shopping for my wife for Christmas and I'm sold. I've visited Shane Co. and Helzberg diamonds and they are the next closest thing to Diamonds Direct, but they don't match the price, I'm telling you. This store is amazing, just take a look around and you'll see. Thank you Diamonds Direct. You delivered the product I was seeking and for the price I was hoping for, and you made it easy and exciting. I am absolutely going to be back in the future!!!

Just wow! I was about to order a ring from a different vendor but they werent responding on the chat feature so I went to Diamond Direct and starting chatting with Cindy. She was so professional and willing to help. I had a very very tight timeframe as the ring had to ship the next day overnight for me to receive it on time for a trip. Cindy contacted me directly and made sure it will happen! She arranged a jewelry to set up the stone on a ring the next day and shipped it right away. Just wow, I havent seen this kind of customer service from any company in a very long time. Cindy made sure Fedex was on top of it to deliver it the next day. The ring is beautiful!

Jakki Stein helped my husband and I select the perfect diamond and setting. We decided to upgrade my wedding ring for our 31st wedding anniversary and the ring that Jakki helped us select is absolutely stunning!! We had an outstanding experience and we were treated like family. I would highly recommend Diamonds Direct for quality, customer service, and cost!

I had a piece of jewelry I wanted to have created into an anniversary ring and a band to go along with it. Of course I had no idea where to start and/or what I would even like. This young lady was so patient and helpful in every way. Jordan is Absolutely a wonderful talent! She went above and beyond for me. She has extensive knowledge and is just an absolute literal GEM to encounter.