DHLReviews of dhl-usa.com

Truly the worst company ever. If I could give them less than 1 star, I would

I would have given zero if it's possible.My transcript meant for admission has been sitting in their offices (WASHINGTON - RONALD REAGAN NATIONAL, DC - USA) for a month and they always tell same lie each and every day. After paying for express shipping they care less. Just use any other service other than DHL cos those folks are unprofessional and they suck. they are taught to lie . Just avoid using them if you need peace. My admission deadline is almost over and they have my transcript sitting with them.

TERRIBLE. My package has taken over a month to arrive and I still have no idea where it is. Every time I try to get in contact with a representative over the phone, I am put on hold for over an hour. I am very unimpressed with the service.

worst experience. Unprofessional people and company. no control on drivers.

I have read many complaints about the service, I have to say otherwise. Since we work with DHL whenever we need assistance, we have it immediately. Today I had a pleasant experience, because COVID, DHL does not have many places to drop off mail in Manhattan, I was suggested to drop off at a UPS location. Today when I went to drop off my shipment in the corner of the office I found a DHL truck and a DHL representative who gave me an envelope and helped me prepare it, this was in the middle of Manhattan, parked next to his truck. I also want to mention Christopher who is from Customer Service and who with his valuable help has resolved my concerns and queries and doubts quickly and efficiently.

I ordered from a company called Blissy.com. They say my parcel was delivered July 22 2020. They gave me the DHL tracking number. My parcel has been delivered to Germany, and my address in the United Kingdom is clearly on the package. I had an initial response to my query from DHL, but now all has gone a bit slow/quiet. I need to have this sorted asap. This was not a cheap purchase.

Shipped back medical devices due to a hospital in the midst of a global pandemic. Provided incorrect information shipments would be held longer to allow agent management.

Horrible service. I have had three packages delivered to the wrong address and they won’t even help me. Wouldn’t recommend that you use them for anything