dewbu.comReviews of dewbu.com

Response from dewbu.comApr 13, 2026

Thank you for the great feedback! 🙌 We love hearing that our team could answer your billing question quickly and clearly – first time, right away. That's how it should be. Just a quick reminder: your DEWBU jacket comes with a 3‑year warranty and the battery is covered for 18 months. If you ever need anything else, just reach out to [email protected]. We're always here to help. Thanks again for trusting DEWBU – stay warm! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for giving DEWBU a try – and for sharing such a thoughtful, detailed review! 🙌 We completely understand the skepticism when ordering online these days, so it means the world to us that you had a great experience – from easy website navigation to fast shipping and clear communication. We're thrilled that the coats heat up nicely, have good battery life for your needs, and aren't bulky. That's exactly what we aim for. Just so you know: your DEWBU jackets come with a 3‑year warranty, and the batteries are covered for 18 months from the date of purchase. If you ever have any questions or need assistance, just email us at [email protected]. Thanks again for trusting us – and for recommending others to give us a try! Stay warm and happy. 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Hi Thank you for your kind words and for sharing your experience. We’re especially glad to hear that our customer support team was able to help and make things right for you. Your support means a lot to us. Best regards, The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for this awesome review – and for putting our jacket to the real test! 🙌 We're thrilled it held up on the dock in single-digit temps and kept you warm on medium for a full 5‑hour shift. That's exactly what we designed it for. Just so you know: your DEWBU jacket is backed by a 3‑year warranty, and the battery has an 18‑month warranty from the date of purchase. If you ever run into any issues – now or down the road – please email us at [email protected]. We're always here to help. Thanks again for trusting DEWBU. Stay warm out there! 🧥🔥 The DEWBU Team

Response from dewbu.comDec 6, 2024

Dear Calamity, Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the delay in your order. We are truly sorry for any disappointment this has caused, especially since you’ve been enjoying our heated jacket. Our customer service team will be reaching out to you shortly to assist in resolving this matter to your satisfaction. Please rest assured that we are committed to addressing your concerns promptly. Thank you for bringing this to our attention, and we hope to make things right for you soon. Best regards, The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for your continued trust – two years in a row, that means a lot to us! 🙌 We're sorry there was a shipping mix‑up, but so glad our customer service team could jump in and resolve it quickly. We truly appreciate your high recommendation. Just as a friendly reminder: your DEWBU jackets are backed by a 3‑year warranty, and the batteries are covered for 18 months from the original purchase date. If you or your daughter ever need assistance, please don't hesitate to email us at [email protected]. Thanks again for choosing DEWBU – we're honored to help keep your family warm! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you! 🎯 We're thrilled the camo pants and jacket match perfectly and keep you warm. That's the kind of heavy-duty gear we love to make. Just so you know: your DEWBU jacket and pants are backed by a 3‑year warranty. If you ever need assistance, just email us at [email protected]. Thanks again for choosing DEWBU – stay warm and well‑matched! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for your kind review! 🙌 We're really glad you're happy with your DEWBU jacket. Thanks again for choosing us – stay warm! 🧥🔥 The DEWBU Team