dewbu.comReviews of dewbu.com

Response from dewbu.comApr 13, 2026

Thank you so much for your loyalty – three coats, that's amazing! 🙌 We're honored that you keep coming back. So glad you love them and find the price fair. Just as a quick reminder: your DEWBU jackets are covered by a 3‑year warranty, and the batteries are covered for 18 months from the date of purchase. If any issues ever come up, please don't hesitate to reach out to us at [email protected]. Thanks again for trusting DEWBU to keep you and your loved ones warm! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you! 🙌 Fast, efficient, and keeping our word – that's the goal. We're so glad you're satisfied. Thanks for trusting DEWBU! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for the kind words and 5 stars! 🌟 We're thrilled to hear you love the quality and heat performance – "super star" made our day! 😊 Just a friendly reminder: your DEWBU jacket is backed by a 3‑year warranty, and the battery is covered for 18 months from the purchase date. If any questions ever come up, please email us at [email protected]. We're always here to help. Thanks again for recommending us – stay warm and shine on! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for sharing your experience – and we're sorry you initially missed the battery, but so glad our team made it right! 🙏 We truly appreciate your kind words about our customer service. Getting things right for you is what we're here for. Just a friendly reminder: your DEWBU jacket is covered by a 3‑year warranty, and the battery is covered for 18 months from the original purchase date. If any other questions ever come up, please don't hesitate to reach out to us at [email protected]. Thanks again for choosing DEWBU – stay warm and happy! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for your wonderful feedback – and we're sorry the first size didn't work, but thrilled our team could make it right so quickly! 🙌 We truly appreciate your kind words about our customer service – that means the world to us. Just a quick reminder: your DEWBU jacket is covered by a 3‑year warranty, and the battery has an 18‑month warranty from the date of purchase. If you ever need anything in the future, just email us at [email protected]. Thanks again for choosing DEWBU – stay warm and happy! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for this thoughtful review – and for your patience while we resolved the initial issues with the stained jacket and missing charger. 🙏 We're truly glad our team could address those problems promptly and professionally – because taking care of our customers and standing by our integrity is exactly what we believe in. Just so you know: your DEWBU jacket is backed by a 3‑year warranty, and the battery is covered for 18 months from the date of purchase. If anything else comes up, please don't hesitate to reach out to us at [email protected]. Thanks again for giving us the chance to make things right – and for trusting DEWBU. Stay warm! 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you for your honest feedback – and we're sorry the warmth didn't meet your expectations compared to other brands. 🙏 Our fleece heated jackets are designed to provide comfortable warmth, but actual heat perception can vary depending on the heat setting used, base layers, and outside temperature. If you feel your jacket isn't getting warm enough, there may be an issue with the battery or heating elements. Please email us at [email protected] with your order details and a short description of the problem. We'll be happy to help troubleshoot and find a solution. Just so you know, DEWBU jackets come with a 3‑year warranty and batteries are covered for 18 months. We want to make sure you stay warm – so please reach out. Thanks again for giving us a try. 🧥🔥 The DEWBU Team

Response from dewbu.comApr 13, 2026

Thank you so much for your kind words – and we're so glad the jacket arrived in time for your trip! 🙌 Going the extra mile for our customers is what we love to do. We're thrilled you're pleased with both our communication and shipping. Just a friendly reminder: your DEWBU jacket is backed by a 3‑year warranty, and the battery has an 18‑month warranty from the purchase date. If you ever need any assistance, just email us at [email protected]. Thanks again for choosing DEWBU – enjoy your trip and stay warm! 🧥🔥 The DEWBU Team