DesignerOptics.comReviews of designeroptics.com

4.33,497 reviews
Accessories
Dekalb Avenue 507, New York

DesignerOptics.com

About DesignerOptics.com

Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on

DesignerOptics.com (designeroptics.com) has 3,497 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Website: designeroptics.com
Category: Accessories
Location: New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 83% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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DesignerOptics.com reviews

3,497 approved reviews, newest moderated first

Consumer
Jun 18, 2020
As I have stated earlier through…
As I have stated earlier through emails, I ordered these with the intention of receiving within the 4 days using your order form. I paid extra for this. The glasses were not sent within that time and ( according to your tracking) were processed 3 days after my order. If you cannot deliver items within the time you promise, do not offer this option on your order form. Seems pretty simple. Sincerely, Jim H
Response from DesignerOptics.comOct 28, 2020
Hello, We want to apologize for the inconvenience caused to you due to delay in delivery of the product. Sometimes we do not have an eta on when the product will be back in stock as most of the manufacturers don't provide back ordered dates. Again, we’re so sorry for the delay and the inconvenience. Please let us know if you have any other concerns or questions through email support/chat.
Alina S.
Jun 18, 2020
Love the sun glasses and the price !
Love the sun glasses and the price !
Response from DesignerOptics.comMar 23, 2021
Hello Alina, , We appreciate your kind review. We are very pleased that we were able to provide you the service that you expected from us. We look forward to serving you again soon!
SB
Jun 18, 2020
Quick service!
The glasses were exactly as described and I received them in a very timely way. Unfortunately, I ordered glasses that were too small for my face and I am now in the process of getting a return finalized and was asked to complete this review. I will update this review once I have completed this process, but so far so good!
Response from DesignerOptics.comMar 23, 2021
Hi, we offer a return for refund or exchange policy within 14 days of delivery of the order. Your feedback is essential for improvement.
Karim A.
Jun 18, 2020
Purchase process was amazing!
Purchase process was amazing!
Response from DesignerOptics.comMar 23, 2021
Hi Karim, It was our pleasure serving you, We really appreciate you taking the time to share your feedback.
Evelin P.
Jun 18, 2020
Wrong lenses Horrible company
Wrong lenses, can't see with these glasses, no response from customer service. Lost almost $200. We took glasses to our eye doctor and he said the lenses were done for part of Rx, they didn’t add reading glasses Rx part.
Response from DesignerOptics.comOct 28, 2020
Hello Evelin, We would like to apologize for the inconvenience caused to you, as per our company policy we allow you to return RX product for inspection to check whether the product has been made according to the given details and if we find that there was an error we redo the prescription. We also refund 80% of the value of the frame only, not the lenses for the Rx product. Kindly provide us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation
Nathaniel
Jun 18, 2020
Great service
Great service
Response from DesignerOptics.comMar 25, 2021
Hi Nathaniel, We are happy that our service satisfies your expectations.
Hiu C.
Jun 18, 2020
Skeptical at first, but it came!
I was skeptical at first but I finally got my glasses after about 2 weeks from ordering. Pretty sure it was because of the pandemic, there was a delay but it would have been nice to have a follow up email otherwise, I love my new glasses :) the process ordering the glasses was easy as well.
Response from DesignerOptics.comOct 30, 2020
Hello Hiu, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We will definitely try to provide more accurate information in future. We look forward to serving you again soon!
Robert F.
Jun 17, 2020
Yeah I received my order and I'm very…
Yeah I received my order and I'm very pleased with my glasses thank you
Response from DesignerOptics.comMar 25, 2021
Hi Robert, Thanks for the feedback. Very pleased to know that you received your glasses

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