Lisa Jarman D.
Love the glasses...but arrived in poor fit condition
I’m so glad I found these glasses again. I bought them a few years back and after I lost them I couldn’t find them anywhere. So I turned to the internet and you guys where the only ones who sold them! But I was disappointed when I received them bc the frame is all crooked and sit lopsided on my face and since it’s not a brick and mortar store I don’t know how or where to go to get them adjusted :(.
Response from DesignerOptics.comOct 25, 2020
Hello Lisa! We are so sorry to hear that your experience was less than ideal! I would like to apologize for the poor service/product you encountered and for the mistake by our side. We have made customer satisfaction our main priority. If you could give us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation.