Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on
DesignerOptics.com (designeroptics.com) has 3,497 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jacqueline V.
Received on time and everything was perfect!
Response from DesignerOptics.comNov 24, 2020
Hello Jacqueline, Thank you so much for the positive review. We are very pleased that we were able to provide you the service that you expected from us by delivering your order on time. We look forward to serving you again soon!
Lala J.
The price was great from the actual store they were fifty dollars more. Shipped fast!
Response from DesignerOptics.comNov 24, 2020
Hello Lala, Thank you for your feedback and for showing trust in us. We count ourselves lucky for customers like you, We are very pleased that we were able to provide you the service that you expected from us. We look forward to working with you again in the future!
Kurtis S.
Easy ordering. Delivered as expected.
Response from DesignerOptics.comNov 24, 2020
Hello Kurtis, We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! We look forward to improving our Product and Service over time and look forward to seeing you soon!
edith M.
I am very impressed with designer optics. I received the sunglasses before the expected date of arrival I will definitely recommended them
Response from DesignerOptics.comNov 23, 2020
Hello Edith, Thank you for taking the time to write about us. We are always delighted to hear from a happy customer! We look forward to serving you again soon!
Audrey R.
It showed delivered, but the frames didn't show up till a few days later in my mail box.
Response from DesignerOptics.comNov 23, 2020
Hello Audrey, Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are sorry you did not receive your package as promptly as you expected. Again, we apologize for the inconvenience we have caused and look forward to filling your future orders in a timely manner. Kindly let us know your concerns or questions through email support/chat.
Jennifer H.
Shipping took longer than expected
Response from DesignerOptics.comNov 20, 2020
Hello Jennifer, We are very sorry that you did not receive your order in a timely manner. We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. The demand for the product truly exceeded our expectations, leaving our stock depleted. We’re so sorry for the delay and the inconvenience. Kindly let us know if you have any other concerns or questions through email support/chat.
Shaun F.
"ready to ship"?!? Beware of glasses they list 'in stock'. When I clicked to purchase it said available, nearly a month later, still no shipment. Now they are saying backordered but cannot provide any update on timeline. I am nervous that they are playing some kind of a scam with inventory. Be careful of what you purchase from Designer Optics.
Response from DesignerOptics.comNov 20, 2020
Hello Shaun, Sincere apologies for the trouble caused to you. We would like to apologize for the poor service and delay in delivery of the order you encountered. We will use the feedback to make us better and to ensure this doesn’t happen again. Due to the current situation, we had many products back-ordered from the manufacturers and these are beyond our control. As delays may sometimes occur, we do try our utmost to have our customers updated at all times. Kindly provide us further details through chat/mail, you can either choose to refund the amount or may exchange it with some other product that is currently in stock. We assure you that this doesn’t happen again.
Trish
Great service. Good communication. Ordered frames to be shipped to Canada and had them in my hand 10 days later!
Response from DesignerOptics.comNov 20, 2020
Hello Trish, We appreciate your kind review. We are very pleased that we were able to provide you the service that you expected from us. We look forward to serving you again soon!
