Michellr
It’s really disturbing that designer…
It’s really disturbing that designer optics makes customers pay for shipping for returned orders and on top of that they charge another handling fee! Never ordering from them again ! Wasted my money trying to support them....I I even called them if they can give me a return label since it was free shipping when I bought my frames and they still said no they couldn’t do anything for me. Very unsatisfied customer
Response from DesignerOptics.comDec 7, 2020
Hello Michell, We are so sorry to hear that your experience was less than ideal! Sincere apologies for the trouble caused to you. As per our company policy, we do provide a return shipping label in case a damaged product or wrong product has been delivered to the customer. We are committed to providing great customer service and we would like to make things right. Kindly provide us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation



