Besfort A.
Great company sticks behind their…
Great company sticks behind their customers when needed will purchase again from Della!

DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Besfort A.
Great company sticks behind their customers when needed will purchase again from Della!
Gabriel C.
Very good service and products, would buy again.
Elliot E.
Great Product, highly recommend to all customers
John D.
Awesome Products
N K.
May 2025. Love the Della, very quiet inside and out units. Hard to here them run. Easy to to install,did it all myself. Will definitely recommend Della to friends and family.
RL
My window unit started to turn its self on randomly. I used the chat feature on the app and did some typical troubleshooting with the rep. Seems that front display /control board might be bad and since that part is not service no available they send me a whole new unit. Ive dealt with other huge companies such as LG , Samsung and have had negative experiences with either customer or technician service that end up just being the “unfortunately there is nothing we can do” situation. Della has really been exceptional with me.
gustavo cabrera J.
Della is a super star in the mini split world.It’s wonderful to have someone in customer service to talk that is in the United States. They truly understood what I needed. when I had questions, they answered them promptly and were able to alleviate my issues. I can’t wait to order more products from them.
BGF P.
If I have a choice not even a star I would give to this mini split company ! I regret I fell on their trap reviews are too good to be true.Bought 4 zones and every single day code popped up not reliable. If you are buying mini splits do a research, and forget about this company their system was crappy I was thinking of getting rid of mine and throw them straight in the dumpster
Response from DellaApr 15, 2025
Thank you for reaching out. I wanted to apologize for your experience with this order and for the inconvenience caused to you. I definitely understand how disappointing this has been and assure you we will do our best to assist you. You can please contact us via Della website and we have a 24 hours support, we can provide guidance of any error codes and help you to replace the part if the unit is defective. We appreciate you giving us the opportunity to make this right for you.