Debi
Easy and very recommended
Shipping was fast considering UPS delayed their side of shipping when it got close to my house. That's on them not on Della. I watched videos and read instructions prior to receiving. The installation was easy. I took my time over two days as I was in no hurry. A friend of mine came to help with the vacum part as I didn't want to screw it up lol...overall it was easy, instantly started to cool off my newly built 1200 sq ft house. I will definitely be ordering another one in a few short weeks for the bedroom. This one was 18000 btu 220v....I absolutely love it 😀




