CARL
Mini-Split replacement
Took my time. Watched several videos before install. I as very pleased with the equipment and install went smoothly. I would recommend this unit to others.

DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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CARL
Took my time. Watched several videos before install. I as very pleased with the equipment and install went smoothly. I would recommend this unit to others.
Carlos O.
The company needs to do a better job providing status and tracking information.
Judith S.
Was not delivered on time, came in two separate days and deliveries. I was given a small amount of a credit ($50) for a $2000 unit. Not much help as it was needed for a rental that cost me rental fee and paying installers to stay till all of the unit was delivered to be able to put in.
Response from DellaAug 27, 2025
We sincerely apologize for the delay in delivering your package. Since the model you purchased do not have inventory in SC warehouse, so we have to ship from CA warehouse that make longer. We deeply regret any inconvenience this may have caused and greatly appreciate your patience and understanding.
Max G.
The first shipment was damaged in transit. As soon as I let HECTOR know, he jumped into action. He expedited delivery, and the second shipment arrived in perfect condition. My contractor was pleased with the quality of the Della products and the ease of installation. He installed a 3 ton unit with 3 mini splits in under 6 hours time.
SJ
Great!!!!!!!!!!
Jose
It works great I just bought it and I only test the ac and the dehumidifier, but it works wonders! I’m pretty happy with it
Steven G.
Bought unit with 50 ft. line set, only 50 line set offered. Received it and tubing was too large. They said I ordered wrong one and would not help with new cost. Unit hasn't worked right for three months installed. Can't get ahold of them, left 35+ messages both times when unit and new parts don't work. Now they want me to send them bad board before sending me new one. No A/C until new board arrives. Horrible experience.
Response from DellaAug 12, 2025
Thank you for your feedback. We are sorry to hear that you had a negative experience with our unit. We would like the opportunity to assist you right away and make this right for you. Please contact us so we can help you with this issue and provide you with the necessary details. Thank you.
Don
Great Company, product shipped out quickly and was easy to install.