Taramina G.
Good products, bent fins
Good products. Just expect minor to more major bent fins from mishandling

DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Taramina G.
Good products. Just expect minor to more major bent fins from mishandling
john K.
the folks were able to help me decide which unit to purchase
Hai T.
The delivery was fast and complete - no missing parts. The on-line process was slow with response though - 24 hour vs within an hour relative to major online etailers like Amazon, Costco.com, etc.
Antonio R.
excellent quality on the products
WH
Your Customer service rep was not helpful in helping me return my item nor helping me honor the sale that started 2 days after I received my product. Just unfortunate as I need to place more units in new properties.
Response from DellaSep 13, 2025
Hello, I do apologize for the inconvenience this may have caused you. I see you contacted us via phone and we provide the return instruction, if you are no longer needed the item, the customer is responsible for all shipping costs. Please contact us so we can help you with this issue and provide you with the necessary details. Thank you.
Leon
Purchase online was simple, delivery was to the door step and rather quick. Currently waiting on contractor to finish up drywall and siding for installation.
NICK D.
They sent an email cancelling the order, with no explanation
Response from DellaSep 13, 2025
Hello, I wanted to apologize for your experience with this order and for the inconvenience caused to you. Unfortunately we didn't have this item in stock so we have to cancel the order. We apologize for any inconvenience.
Dung P.
First the services was very responsive fast return time. No waiting. The product was as describe. Order tower fan. Very good quality. Nice design. Recommend