DellaDELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Ms R.
This is my first time dealing with Della and I would definitely do business with them again! Their customer service is 5 star service! I had the privilege to dear with a rep named Lizzie and she was so very helpful with all of my questions and needs! If you are looking for a company that goes beyond with exceptional equipment, Life time warranty & 5 star customer service, Della is the company for You!
TODD P.
Good equipment. Goid instructions and good support.
Todd S.
The flare fitting on the high side of your lines that failed, and I lost all my Freon in the unit. I had to hire a AC company to repair. Everything else. Worked great wasn’t happy with that.
Response from DellaSep 13, 2026
Dear customer, thank you for sharing your experience. We’re glad to hear that everything else worked great, but we’re truly sorry to hear about the flare fitting failure and the inconvenience caused by the refrigerant loss and repair. We understand how frustrating it must have been to have to hire an AC company to get the issue resolved. We take product quality seriously and appreciate you bringing this to our attention. We’d be happy to look into the issue further and see if there’s anything we can do to assist. Please feel free to contact our customer service team with your order information and any details about the repair. We sincerely apologize for the inconvenience and appreciate your feedback. It helps us identify areas where we can improve.
Keith C.
The order was on Time. The employee was nice and really helpful
Barbara J B.
Your service rep Nicole was so kind and caring regarding my fan situation. I appreciated all her help in this matter. There should be more compassionate workers as Nicole excellent customer service.
Tim B.
I couldn’t be happier with both the product and the company behind it. The build quality is top-notch, and doing the installation myself ended up being significantly smoother and less challenging than I had anticipated. What really sets them apart, though, is the customer service. I called in with a specific situation regarding my order, and the representative on the phone went well above and beyond what I expected to help me sort it out. It’s rare to find a team that genuinely listens and works with you like that. Excellent products backed by an exceptional team—highly recommended!
Tanya M.
I have been purchasing items from Della for years, my husband and I are very satisfied specially when it comes to costumer service are amazing, the products are high quality, I have recommended to my friends and family. Della, THANK YOU ! Tanya M.
Dashlane C.
The guy I talked to was very friendly and knew what he was doing. I received my order quickly and in good condition.
