DellaReviews of dellahome.com

The ability to cool at such high temperatures, and the ability to heat in such low temperatures. Unbelievably fast delivery time Fast response to questions

Customer service was exceptional! Thank you!!

It's a pleasure working with Della, especially Lizzie. I have purchased a couple of units from Della, and Lizzie did not hesitate to help us out immediately when an unexpected problem occurred with one of the units. She's a quick problem solver and that's a hard to find nowadays with so many companies. I really appreciate Lizzie being on top of her game!

Tech support directed me right to the problem.

Ac took more than 15 days and it’s still not arriving . And summer is over. I need the ac for the summer not for fall or winter . It shouldn’t take that long to arrive and you guys are not knowing where it is and how long it takes to arrive make the situation worse

Fast and easy customer support with a cancellation and new purchase. Elizabeth was informative and follow through with letting me know that the cancellation was processed so that I could purchase the correct unit I needed. My order was delivered in 3 days. Thank you!

Customer service (Elizabeth) was patient in helping me correct my mistake in timely fashion and get me the correct product to the correct address. What a relief when shipping and delivery can be hectic! The customer service provided was done so in a thoughtful, patient manner that put the customer first. Would highly recommend Della to anyone on the fence about where to buy cooling units.

I had an issue with a new unit that I wasn't able to install immediately after delivery which put me outside the warranty deadline. I had several conversations with Della representatives but Lizzy went above and beyond to take care of my issue and get me a replacement part. She was kind and and followed up with me less than an hour after our first conversation. Because of this Della will continue to get my business!