DeliverrReviews of deliverr.com

The Support services from Deliverr are excellent and always in time.

Best Support I have used in a while!

The customer service is exceptional, especially the online chat feature. They are fast, responsive and always there for us when we have an issue. Special shout out to Aaron, who was able to figure out our issue with bundling products! Now we are up and running- thank you!

Had a concern regarding an order that was delayed and was able to contact support via chat to get the answers I needed.

To start with all was well, onboarding went smoothly, deliveries were as promised etc. Then they lost half of our inventory. After searching each warehouse they could not find it. Tahnkfully half of what was missing had been sent in a removal order a friend was handling for us, as they could not set up the appropriate labels for amazon. Then they found some of the inventory, then it disappeared again, when we tried to remove it, then it appeared again, then it disappeared. 2 Months later, we finally have removed all our inventory and started using a new company. If customer service had been more effective, this would not have been so painful. I had to write the 2 contacts higher up to get results, plus I contacted one of the founders on linked in. Then we were put in touch with a specialist who actually resolved our issues. We lost about $500 in inventory at the end of the day, and had a lot of heartburn making sure our customers had actually received their products, and the deliverr system din;t seem to know if something had been delivered or not.

Amazing Company. I have been with Deliverr now for a year and must say after thousands and thousands of transactions, in a business that is very difficult and detailed oriented, that Deliverr is among the best fulfillment services in the US today. Highly recommend.

Think the biggest concern we have with engaging a 3PL in the states is that we are located at the polar opposite, in the Oceania region, rendering communication and coordination difficult. Deliverr have however made this concern irrelevant. The entire onboarding was smooth despite a number of hiccups on our end thanks to Rachel. She has really been helpful and patient with our requests and troubleshooting. To date, she's helped with numerous of our enquiries promptly. The tech support replies promptly and professionally too, unlike some other 3PLs we have engaged in other regions. Above the top-notch customer service, their pricings are very attractive too! If I am to nitpick, it will be the lack of "returns management". Well, I can't complain if they are charging only 50-60% of a typical 3PL. Will highly recommend!

Deliverr is the best! We were at another Fulfillment company, and the service there is in NO comparison to the service Deliverr is providing us. Deliverr Team there is amazing. Alain Avalon Essentials, LLC gives you a 10**********. Amazing you are. You actually have eased the panic attacks that I was having from our previous Fulfilment company. For anyone who needs help with shipping, Deliverr is the one! Thank YOU. Julie, BBTF Program Specialist.