Defy Medical Reviews | Read Customer Reviews of defymedical.com

Defy MedicalReviews of defymedical.com

4.93,300 reviews
Clinics
4809 N Armenia Ave UNIT 220, Tampa, Florida

Call Directions Website

Defy Medical

About Defy Medical

Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections

Defy Medical (defymedical.com) has 3,300 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: defymedical.com
Website: defymedical.com
Category: Clinics
Location: Tampa, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Clinics, Florida

Defy Medical reviews

3,300 approved reviews, newest moderated first

PROVOST,PATRICK
Jul 1, 2026
My consultant answered all my questions…
My consultant answered all my questions and concerns. Thank you
Response from Defy MedicalJul 2, 2026
So glad to hear it, Patrick!
Report
NEIDIG H.
Jul 1, 2026
Overall excellent experience
Great communication, super fast response pertaining to my symptoms . Super fast prescription call in. Just an overall easy fast experience. Love it . Thank you
Response from Defy MedicalJul 2, 2026
So glad to hear it. Keep up the great work!
Report
Meagan D.
Jun 30, 2026
Defy Medical wants to be there for you…
Defy Medical wants to be there for you as you're suffering through menopause, but sadly they aren't equipped. They have an active administrative team who makes sure your lab work is relevant but then their team of practitioners is quite busy: it took me weeks to book my first discussion with a nurse practitioner. Noted there aren't any female MDs, which I would expect. Further, following my $395 consultation, we discussed many options, agreed on next steps, but then when my prescriptions came through, there was a suite of options, where some didn't align. I received a call from an administrator but she didn't know anything about their vs local order options, which was confusing. Noted that one of my prescriptions we agreed on was missing. From a CX perspective, their platform brings you to a useless landing page that doesn't help. This business needs a turnaround!
Response from Defy MedicalJun 30, 2026
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, especially after taking the time to complete a consultation. We’ve shared this with management so your concerns can be reviewed internally. If you’d like to talk through anything further, please contact us at 813-445-7342.
Report
SCHRANKO,SVETLANA
Jun 30, 2026
Too long to get the prescriptions to the pharmacies
The consultation itself was excellent, however I didn't get my prescriptions neither in my basket, nor sent to my pharmacy long after the consultation. I sent an email, and needed to call 3 days after to only get to know that the consultation wasn't even checked out, and it would take up to another 48 hrs (and who knows if that's even going to be the case) for the prescriptions to be sent to the pharmacies.
Response from Defy MedicalJun 30, 2026
First off, thank you for sharing this. We’re glad the consultation went well, but the delay afterward is understandably frustrating. This has been escalated to management so we can review what happened, address the prescription follow-up, and make sure our team follows up with you directly.
Report
REYNOLDS,DONALD
Jun 29, 2026
Easy to talk to and ask questions
Easy to talk to and ask questions. Answers were very informative
Response from Defy MedicalJul 2, 2026
Thanks for the great review!
Report
Crystal M.
Jun 29, 2026
Beth was knowledgeable and explained…
Beth was knowledgeable and explained things very well. She gave me suggestions and recommendations for continued treatment.
Response from Defy MedicalJul 2, 2026
Thanks for the great review!
Report
Linda
Jun 28, 2026
Defy Medical
Michelle, NP, was so wonderful to speak with during my intake. I made the right choice by going to Defy. I am feeling optimistic about my health and medical provider.
Response from Defy MedicalJul 2, 2026
This makes us so happy. Thanks for the great review!
Report
Ironeagle
Jun 28, 2026
Elizabeth Thara is a great NP that is…
Elizabeth Thara is a great NP that is an asset to your team. She listens to the patient in a very respectful manner. You will not find anyone better. By the way, I am a physician, so I know the caliber of professional she is.
Response from Defy MedicalJul 2, 2026
Thank you for this incredibly thoughtful review. We will share it with the team. Keep up the great work!
Report