ROBERT M.
They never called
They never called
Response from Defy MedicalSep 22, 2022
Hi Robert. We apologize for any inconvenience you have had. We looked into this and will be reaching out soon. Thank you and have a great day.

Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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ROBERT M.
They never called
Response from Defy MedicalSep 22, 2022
Hi Robert. We apologize for any inconvenience you have had. We looked into this and will be reaching out soon. Thank you and have a great day.
BARRETT P.
It’s always great when a company takes a personal interest in your life. I greatly appreciate how Ben was willing to listen and come up with the best solution for me to optimize my potential.
Response from Defy MedicalSep 23, 2022
This is so awesome to read. Thanks so much for sharing!! We'll make sure to pass it along to Ben as well.
LAURA H.
Dr Saya was very informative, patient and answered my questions and calmed my concerns. I am looking forward to getting started and feeling better!
Response from Defy MedicalSep 23, 2022
We're glad to see that you had a great experience. Thanks so much for sharing!
Bo R.
Melissa is great. Very knowledgeable and helpful ever since signing up with Defy.
Response from Defy MedicalSep 23, 2022
So glad to see this. We'll pass the kind words onto Melissa as well! Have a great day.
Lykourgos F.
Very friendly concise visit. Generally concerned with my overall health and well being.
Response from Defy MedicalSep 23, 2022
This is fantastic to read. Thanks so much for sharing your experience with us as well as with prospective patients. Have a great day!
LYNETTE E.
Janel was exceptional. She spent the time to explain all of my levels and made recommendations to help my symptoms. She was a pleasure to talk to.
Response from Defy MedicalSep 23, 2022
We're thrilled whenever we get a review like this. Thanks so much for sharing! We'll make sure to share the kind words with Janel as well.
KRISTEN T.
Beth was attentive and thorough. She explained things well to me and I felt I was meeting with someone well-versed in her field. I did see inconsistencies with those that we place our orders with. There are three of us(friends) currently working with Defy and we each had completely different experiences with the ordering. The person I had was Liz and while she was nice, I didn't find her to be very informative or knowledgeable. Sara helped my other friend and she was phenomenal. She explained, she followed up with a detailed email and also provided pdf's and videos on what the NP and patient discussed. We are all using and referring to Sara's email because we didn't get any of that from our front person contact. Also, Kayla was incredibly helpful and kind. When you are going through this and feel so unlike yourself, I can't tell you how much it means to have someone on the other end of the phone who is understanding and helpful. Missy was extremely communicative with me and intervened on a situation that I was quite confused about. She and Kayla were godsends! I would just say to make sure all staff that interact with us patients have same knowledge base on how the ordering works and length of time to receive things, how long it takes to get to pharmacy, etc. Also, to send those videos and pdf's like Sara did - extremely helpful. I am so glad I found Defy and can't wait to feel better than what I have in years.
Response from Defy MedicalSep 23, 2022
Hi! We're so glad you had a great experience. We certainly appreciate you providing this information with us. It's extremely helpful and let's us know how to provide the best care possible. Thank you again for this thoughtful review.
EVA K.
Very knowledgeable explained everything to me
Response from Defy MedicalSep 23, 2022
Glad to hear it! Thanks so much for sharing your experience with prospective patients.