Defy MedicalReviews of defymedical.com

Kristian was great! She was very knowledgeable and friendly.

The explanation and guidance are always on point.

Dr Saya took his time to explain everything to me and also allowed me time to express my concerns.

I signed up with Defy at the end of August. The intake was smooth, the sales rep was great, their reviews were good. Everything seemed fine. I did one round of blood work and the sales rep sent me the results as soon as they were in. I did a second round of lab work and the Intake Coordinator told me he wouldn't give me the results until I returned the consent forms. My own blood work - especially blood work that I paid for - should not be kept from me for any reason. When it came time to ship the meds, there was a week delay because they can't ship to my address. Why didn't they tell me this up front? Finally they call me to tell me and ask for a different address. I give it to the rep and explicitly tell her multiple times to NOT include my name on the shipment, but instead the name of the person I'm sending it to. They still ship it with my name on it.... The last straw is me emailing them Nov 26 asking how I can replace my lost vial. No response so I follow up Nov 28. Still no response so I follow up Dec 1. Finally they respond Dec 5, 10 days later, asking what medication I want to order when they easily could have just read the email thread. I tell them, and they respond explaining how I recently ordered and with my dosing that should last 14 weeks. Wow. Completely ignoring the entire thread. For Defy to be one of the more expensive options and deliver this experience, I would highly recommend trying one of their competitors.

Ben listens to you. He wants to know your goals before suggesting anything. He is helpful and most importantly, he is extremely knowledgeable and very informative.

I had a great discussion with Beth and felt like she took the time to review my lab work, medical history, and listen to my concerns. I feel very hopeful about my health and wellness thanks to Beth and Defy!

Ben seemed like an honest guy, had a good conversation. Didn't think I had agreed to HCG at this time but was able to remove from my cart this time around.

Very thorough, listened and cared about my concerns, spent plenty of time giving detailed breakdowns of each step and I absolutely loved that! Amazing!