Candice
Took her time
Took her time, knowledge, friendly, addressed all my concerns
Response from Defy MedicalFeb 16, 2024
So glad to hear it!

Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Candice
Took her time, knowledge, friendly, addressed all my concerns
Response from Defy MedicalFeb 16, 2024
So glad to hear it!
Tricia K.
I am extremely dissatisfied with this company. They charge to complete forms for insurance and for shipping medication. Because they are out of state, you have to have prescriptions filled by them and there prices are double what I have paid at my local pharmacy! My initial consult was 20 minutes and the charge was $275!
Response from Defy MedicalDec 28, 2023
Hi Tricia. We appreciate you taking the time to provide feedback. Defy Medical does not take any form of insurance. We do however provide Claim Assistance to our patients who would like to submit to their insurance company for reimbursement by completing a CMS-1500 form. Due to the administrative work that goes into this, we do charge a $19 fee. I will have a member of our team reach out to see if there is anything we may do to improve your experience with us. We value all feedback. Thank you and we will be in touch soon.
FRANK P.
Great info and easy to talk to
Response from Defy MedicalDec 29, 2023
So glad to hear it, thanks Frank!
Peggy K.
I get so much valuable information on my calls with my provider Beth. My labs were good 6 months ago and even better as of 11/23. I’m very happy with Defy. I’ve been a patient since 5/22 and I will definitely continue to be a patient well into the future.
Response from Defy MedicalDec 29, 2023
This is what we love to hear. Thanks so much for the heartfelt message and keep up the great work!
KEVIN B.
Dr. Calkins was very thorough with my consultation. He was very prepared and new all of my necessary medical history prior to speaking with me.
Response from Defy MedicalDec 29, 2023
That's fantastic and we're so glad to hear it!
THOMAS S.
Thank you. The time was well spent and helpful
Response from Defy MedicalDec 29, 2023
So glad to hear it. Thanks for sharing!
RP
Beth is very knowledgeable and easy to talk to. She has me dialed with my medications.
Response from Defy MedicalDec 29, 2023
That's what we love to hear. Thanks for sharing!
JOHN VAN N.
Felt like I was being led through a checklist, no amplifying questions were asked. Felt awkward.
Response from Defy MedicalDec 14, 2023
Hi John, we are sorry to hear this but at the same time, we appreciate you bringing it to our attention. I am going to send this over to a member of our Medical Staff team who will be reaching out to go over any unanswered questions.