Defy MedicalReviews of defymedical.com

Ben was very helpful and answered all of my questions.

Beth is the best. knowledgeable and makes things fun and interesting. she is very informative and friendly. always a pleasure. highly recommend.

Jane was very thorough in going of my test results and recommended treatment. She was polite, professional and seemed genuinely concerned about my medical treatment results.

Marissa was very informative and answered all my questions very in depth. She explained my labs on a way I was able to understand. She walked me through my recommended regimen options and explained any possible side effects and the options to counteract them if any. Thank you Marissa for your time!

Thing s went great. Answered all my questions fully.

Ben is amazing

Janel was helpful

I saw Dr. Saya on 11/27/23. I was a little frustrated because I did send my bio to Care@defy prior to the appointment but he did not receive it. I wanted to explain as I’ve already been on the HRT for 10 months. I sent my previous labs and what I was currently taking, and how I was feeling, but that was OK. We just reviewed it over the phone. He then prescribed two new meds to me that I’ve never taken before. They did take over two weeks to get but once I started them they did seem to make a difference but after about three weeks of taking, I seem to notice that they stopped working so when that happened I emailed, I called, I got all different answers but I finally found one person that was able to reach out to the doctor and he changed the dosing on one of the meds. I called back a couple weeks after that and let him know there was no change. He said it was still a little early give it a little bit of time and test in two weeks so I did that and then 10 days later after getting the blood work I finally got the results back from LabCorp, I was told that you cannot make a bloodwork evaluation appointment until you are contacted by defy that your labs are in. So my labs were done on 2/9/24. Once labs were in I called to make an appointment to have Dr. Saya evaluate them and I was told the appointment was going to be 3/19 , I knew this date was not gonna work because I’ve already been feeling crummy since the beginning of the first week of January. I could not wait until third week in March and then if he has to change any of my prescriptions I’d have to wait for that on top of the March 19, so I did a little bit of reading. I stopped taking the meds that he put me on. Luckily, I read you have to wean yourself off of one of them so I’ve been doing that and going back to the original dosing but this is a steroid and this shouldn’t be messed around with unless the doctor is making changes but I can’t keep taking all these medication’s and injections if they are not working. So instead of waiting for Dr. Saya in March they had an appointment one week out with the PA but that’s where the frustration level sets in. I didn’t make an appointment with Mike . I didn’t start this process with Mike the PA I wanted Dr. Saya. I was willing to pay for Dr. Saya. All I heard was good things about him. So, to me the day you do your bloodwork you should be able to make an appointment for two weeks out so that you follow through in a timely manner. You can’t not feel well from the beginning of January to the third week in March and that be acceptable or OK I’m in the medical field and that would not be OK in my small office. I feel the system is broken and it’s so frustrating to feel like you’re just lost in the system and having to deal with whoever’s protocol you happen to get. In the medical field, I know all doctors in an office do not agree 100% on the same protocol. I thought telehealth was going to be my answer but i guess not.