Mtn H.
Bad Tri-Mix formulation
Defy filled a Tri-Mix prescription for me and it didn’t work. Hard to believe as I gave them the exact formula that I’ve been using successfully for over 10 years. Somehow, they messed up the formula and it’s not effective or even usable. Worse, they claim it’s not their fault and offered zero solutions.
Response from Defy MedicalSep 8, 2026
Thank you for sharing your feedback. We’re sorry to hear the treatment did not meet your expectations, and we’d like the opportunity to look into this further and see what options may be available. Since we’re unable to identify your account from this review, please reach out to our team directly so we can review the situation and work toward a solution.