Carlos I.
Afras was extremely knowledgeable and…
Afras was extremely knowledgeable and helpful!! He was efficient and speedy in providing support as well!

A reliable inventory management software system for B2B ecommerce to completely manage and control stock with Shopify, QuickBooks, Amazon integrations, tracking ,and more. Learn more about how our Cloud Inventory Management App will simplify your life!
Cin7 Core (dearsystems.com) has 231 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Carlos I.
Afras was extremely knowledgeable and helpful!! He was efficient and speedy in providing support as well!
Tommy
I've attempted to contact the customer service team multiple times, but unfortunately my issues remain unresolved. Even after being directed to technical support, the response time was significantly delayed. It’s been quite difficult to get in touch with the appropriate team
Response from Cin7 CoreApr 11, 2025
We’re disappointed to learn of your experience with support. We’d love to hear more and work with you to make this right. Please reach out to us at [email protected].
Hannah C.
Great value for a growing company. This product has scalable options and the support is always available to resolve any issues. They have always been adaptable to ensure we fix any issues we have
Tim
The WMS app is the worst software I've ever encountered. The browser application is okay. The WMS app is absolute garbage. We've had multiple issues. We have 5 different bugs with tickets still open after multiple months. Beware.
Response from Cin7 CoreApr 14, 2025
Hi Tim, We’re disappointed to learn of your experience with support. We attempted to request your contact information but did not hear back. We’d love to hear more and work with you to make this right. Please reach out to us at [email protected].
Cameron P.
Derika took the time to properly understand the issues we were experiencing and was able to provide us a solution in a timely manner.
Jack S.
This software & service really is the all in one go to. The onboarding & training program was well paced to not overwhelm as the initial setup can be daunting at the start. My assigned Onboarding Specialist Dawn Martenstyne was thorough & consistent on keeping on-top of the whole process along side, Cin7 is a huge step up from our previous inventory control system.
Susan P.
Suhail Azeez was excellent in solving our issues, his attention to detail and follow up skills were outstanding!
Traci B.
Muditha, Is sooooo Wonderful!!! She was patient and put up with my frustrated attitude!!!! Thank you! Thank you!