Mario S.
Ordered a new coffee table from this…
Ordered a new coffee table from this company. Was provided a tracking number. Item was shipped out on the 26th. To this day, I have YET to receive my product. The tracking number provided brought me to a FedEx site even though the tracking number was UPS#, very strange! Package kept getting pushed back each day due to “weather” which at first made sense but now, I’m starting to think that I got screwed over because the storm has passed my area and the weather wasn’t a factor anymore. Come to find out, UPS customer service informed me that the tracking number they provided me was to a different address and recipient… what?! I spoke to customer service through Daya Lane the other day and offered me to refund me $20 and $60(which I have yet to see). I will be waiting to hear back from them after this new information that I was informed about…. Whatever you do, stay away from this company!!!! 100% a SCAM
Response from DAYALANEFeb 9, 2026
Hello Mario Sciarrino, I am incredibly sorry for this experience. This sounds like a frustrating mix-up with the carrier details, and I can assure you this is not the standard we hold ourselves to. We want to make this right immediately—whether that is a full refund or a priority replacement. Please contact us directly at [email protected] so we can resolve this today. We value your business and want to prove that we are far from a scam.


