DAYALANE Reviews | Read Customer Reviews of dayalane.com

DAYALANE Reviews | Read Customer Reviews of dayalane.com

DAYALANE reviews

298 approved reviews, newest moderated first

Haley J.
Feb 22, 2026
I ordered a chair for my daughter
I ordered a chair for my daughter, she decided on something different. The box was never opened. They wouldn’t give me a return, then they did but it would of cost 55-65 dollars to send it back.
Response from DAYALANEFeb 24, 2026
Hi Jane, thank you for sharing your experience. I’m truly sorry for the frustration regarding the return of your daughter’s chair. Because furniture is quite heavy, shipping costs can unfortunately be high, and we try to pass on the direct carrier rates. We'd love to see if there is anything else we can do to make this right—please reach out to us at [email protected] so we can look into your order details specifically.
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Yarelis C.
Feb 19, 2026
At first I thought it was a scam but I…
At first I thought it was a scam but I received my product and i’m glad i bought it from them . The quality is excellent and it feels like you spent more than what you actually paid . It just feels expensive. The assembly was straight to the point easy I did it myself. I just love it do recommend people to buy if the are looking for reasonable dinning chair with excellent quality .
Response from DAYALANEFeb 19, 2026
We are so glad you took a chance on us! Hearing that you love the 'expensive' feel of our chairs without the high price tag is exactly what we strive for. Thanks for the recommendation
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Douglas F.
Feb 19, 2026
The console table was well constructed…
The console table was well constructed and the color was matched well with my other furniture. Assembly was easy as instructions were clear.
Response from DAYALANEFeb 19, 2026
Clear instructions and a perfect color match—that’s what we love to hear! Thank you for choosing us for your home. Enjoy your new console table!
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Pei D.
Feb 18, 2026
Stay away from this furniture store (SCAM!!!)
I ordered a dining table with 4 chairs. But the table was not included in the delivery. I sent the email and gave a phone call to the customer service, but one one answered. On Lunar New Year, my family and I sit on the chair and put our dishes on the empty box(used as a table). Thank you for stealing my money and letting me have a such an unforgettable holiday.
Response from DAYALANEFeb 18, 2026
We know how important the New Year feast is, and we failed to provide the centerpiece for your home. We are so sorry for the silence you received when trying to reach us; that is not the standard we hold ourselves to. We cannot undo the holiday experience, but we can fix the future. We are reaching out to you directly right now to refund your and expedite the delivery of your table immediately.
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Rosmy J.
Feb 17, 2026
I have asked for returns request and…
I have asked for returns request and the customer service has not replied to me for a few days now!
Response from DAYALANEFeb 18, 2026
We sincerely apologize for the silence. We aim to respond to all return requests much faster than this, and we’ve clearly missed the mark. We want to get this sorted for you immediately. Please keep an eye on your inbox—we are resending your return instructions and a prepaid label (if applicable) right now to ensure this is resolved today.
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Jerry I.
Feb 17, 2026
Chairs were just as described!
Chairs were just as described!
Response from DAYALANEFeb 20, 2026
We are so glad they arrived just as described! Thank you for choosing us to help furnish your space. We hope they make a great addition to your home.
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Drew G.
Feb 16, 2026
Over all pretty good
Over all pretty good. Came with a marking on one corner of the leather seat cover. Went together easily. Comfortable. Looks nice. Good price.
Response from DAYALANEFeb 18, 2026
Thanks for the review! It’s great to know the assembly was a breeze and that you're enjoying the look and feel of your new seats. We've noted your comment about the mark on the leather for our quality control team. If it bothers you at all, please don't hesitate to contact us—we want to make sure you're completely satisfied with your purchase!
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Jody L.
Feb 16, 2026
Said it was genuine leather but in…
Said it was genuine leather but in another place it said not genuine leather. Looks like cheap plastic. Very disappointed in this chair. Had it been clear I would’ve ordered the fabric one.
Response from DAYALANEFeb 16, 2026
Thanks for your feedback — we’re sorry for the confusion about the material and that the chair didn’t meet your expectations. We’re reviewing the listing to ensure the description is clear and accurate. Please contact our support team with your order details and we’ll be happy to help with a return or exchange for the fabric version.
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