David's BridalReviews of davidsbridal.com

My daughter had an appointment with Rabon Calhoun today . She made her dress shopping experience every thing I hoped it would be. She listened to her likes, dislikes and helped her find her dream dress. She was amazing with the whole group. You can tell that she truly loves her job! It shows in the way she deals with her customers.

My daughter made an appointment with Melissa Snyder and we couldn’t be more pleased. The stylist listened to what my daughter wanted and pulled a variety of dresses. Melissa chose the perfect dresses and my daughter found her dream dress!

Myself and my bridal party traveled from all over the country to come here today for a bridesmaids dress appointment. We were so looking forward to this appointment but ended up being really disappointed with the whole experience. The shop was so overcrowded you could barely get round. My bridesmaids who don’t know each other well had to share changing rooms. The staff were too busy to help, the dress selection was poor and didn’t have dresses in the right sizes or colours to try. My bridesmaids were trying on dresses and the group next to us were so close they were literally stepping on their dresses. It was appalling and even if we found dresses we liked we wouldn’t by from there.

Our experience was made particularly memorable by the head seamstress Allison in the braehead store who went over and above to accommodate us after a mix up with my dress. She was so helping and reassuring and couldn’t do enough for us. Excellent service.

David bridal refused to give me a refund on a dress that was completely paid off with paid alterations because they said I abandoned my dress after saying I could keep it on hold with only the balance of 03 cent. Not once did they ask what happened for the reason I wasn't able to pick up my dress instead they made me wait two months just to tell me our abandonment policy's states we could not reach you so instead of offering me a store credit or a refund they told me sorry we will not refund you or give you a store credit even tho we have proof you paid the dress off and never received the item you paid your hard earned money for yeah 👍🏽 so thank you for not caring about a paying customer and basically telling me oh well you getting nothing great place huh 👎👎👎👎👎

I went to Stratford store today for 3pm appointment and left just before 4pm feeling very very UPSET I have been assigned a stylist and she brought in the dresses I chose and left me in the room and told me to put on the dress and she will be back with the shoe and came back after 10 min without the shoes, then again she left to get them…. After that I didn’t saw her for a while so I gave up and changed to the other dress still no sign of her so I get changed and let the front person know that I left. By the time I left I really wanted to cry …but didn’t. I am putting this review just to prevent this happening to anyone else …. Also, just to clarify this is not the stylist fault she was trying her best as the shop was so busy and she was given 2 brides at a time, which I have been informed after I booked my appointment online…. But didn’t know how bad it would be. This is totally a management fault and as they know what system should work…. I thought the reason for booking appointment was to be seen and given the attention that the customer requires. It was a total waste of my time and unnecessarily hurtful I really hope another bride won’t feel the way I was made to feel today again..

Tatiana at David’s in Birmingham went above and beyond at such short notice. She has helped me with all my bridesmaids and flower girls today. She gave me useful tips to get the most out of the colours we chose, making the process so much smoother! Thank you

Naimh W was amazing she made my first dress shop experience an experience to remember. And I got my dress for my special day Thank you Naimh W