Pat
Hot temperatures on the delivery date
On the delivery date temperatures here were + 100. UPS was having a few problems of it's own and running late. I was concerned that the heat would melt some of the food. My order arrived late in the day. All of my order was still frozen solid! Thank you, Darwin's for anticipating the weather and keeping the product safe for my pup!
Response from Darwin's Natural Pet ProductsAug 4, 2026
Hi Pat, Thank you for taking the time to share your experience! We're so glad your order arrived safely, even with the extreme temperatures and delivery delays. Keeping our food fresh and frozen during transit is a top priority, and we're happy to hear everything arrived in perfect condition for your pup. Thank you for trusting Darwin's, and please give your furry friend some extra love from us!




