Darwin's Natural Pet ProductsReviews of darwinspet.com

Response from Darwin's Natural Pet ProductsAug 13, 2026

Hi Denise, Thank you for the wonderful review! We're thrilled to hear that your dog loves the food and that it arrived frozen and in perfect condition, even in 100-degree weather. Providing high-quality nutrition along with reliable delivery is what we strive for every day. Thank you for your trust and support. We're so happy to be part of keeping your pup healthy and excited for mealtime

Response from Darwin's Natural Pet ProductsAug 13, 2026

Hi Victoria, Thank you for your review! We're so happy to hear that you've come back to Darwin's and are enjoying having it available again. It means a lot to know that you value the quality of our food and chose to return after your move. We're grateful to be part of your pet's nutrition once again and appreciate your continued trust and support. Welcome back to the Darwin's family!

Response from Darwin's Natural Pet ProductsAug 13, 2026

Hi Jason, Thank you for your feedback and for sharing your experience. We're glad to hear that you're happy with the quality of the food. We’re sorry, however, to learn about the condition of your deliveries. We understand how frustrating it can be to receive a damaged box, especially when packages have separated at the perforations or arrive partially thawed during the summer months. Feedback like this is incredibly valuable, and I have forwarded your review to the customer service management team. One of them will contact you to get more information regarding the issues you experienced.

Response from Darwin's Natural Pet ProductsAug 13, 2026

Hi Alena, Thank you for your kind words! We're thrilled to hear that you've had a great experience with our customer service team. Providing helpful, responsive support is something we take great pride in, and it's wonderful to know it's made a difference. Thank you for being a valued member of the Darwin's family!

Response from Darwin's Natural Pet ProductsAug 7, 2026

Hi Teresa, Thank you for your review! We're delighted to hear that your July delivery arrived still frozen and in great condition. It's also wonderful to know that you appreciate the convenient 8 oz package sizes. We value your feedback and look forward to serving you again soon!

Response from Darwin's Natural Pet ProductsAug 7, 2026

Hi Ruth, Thank you for your kind words! We're so happy to hear that you've had excellent experiences with our customer service team. Providing friendly and helpful support is very important to us, and it means a lot to know it's appreciated. Best of all, we're thrilled that your dogs love the food! Thank you for being a valued customer.

Response from Darwin's Natural Pet ProductsAug 7, 2026

Hi, Thank you for sharing your experience! We're delighted to hear that your cats are happy, thriving, and doing so well on our food. It's also wonderful to know that the convenience of home delivery has made things easier for you. We're especially glad our customer service team has been courteous, understanding, and helpful whenever you've needed to adjust your order or delivery schedule. Thank you for your kind words and for choosing Darwin's to be part of your cats' health and happiness!

Response from Darwin's Natural Pet ProductsAug 7, 2026

Hi Sandy, Thank you for your review! We're so happy to hear that your cats love our recipes, with Beef taking the top spot and Chicken coming in a close second! It's also great to know that your delivery arrived on time. We appreciate your support and are grateful to be part of keeping your cats happy and well-fed.