Darwin's Natural Pet ProductsReviews of darwinspet.com

Received my order and the majority had a variety of other health issue packages, particularly in canine, not feline. I spoke with customer service and manager Daisy and they reshipped a replacement overnight, which was even worse from the original order received. All the food enclosed were not mine and they did not place freezer packs inside, so all the food had to be thrown out. When I stated my concerns from the first order being wrong, they deliberately sabotaged the second order on a holiday weekend. I strongly advise purchasing from another company for your furry companions meals. The owner states he provides all animals safe and quality food. Then why all the recalls involving salmonella? States on FDA website that Darwin’s has failed to acknowledge food safety as a top priority. This company needs to be shut down before it kills more dogs or humans for handling the food.

We switched our 2 homemade-raw fed cats to Darwin’s when our oldest was about 6 months old — and our younger kitten at about 4 months. They absolutely love their meals, and Darwin’s is significantly cheaper than buying them wet food on a monthly basis, or feeding them homemade raw beef-based meals. I wish everyone knew the benefits of raw feeding and just how convenient it can really be!

Worst customer service and my dog stomac is upsect with raw food so I stopped to feed him and I called to the customer service and they are saying non returnable and not refundable .

Food arrived thawed. I dont feel comfortable giving my cats this 😕

I had purchased the trial thinking I could just sign up for the actually autoship if my cats liked it but they would rather starve then eat it so I didn't log back in to the website after that. I woke up this morning to find out I had been charged 178 for a subscription I never wanted or agreed to. I called customer service and they said there was nothing they could do and that they need a 2 day notice to cancel a order but I never even got an email telling me it was coming so how would I cancel something I didn't even know I had. Customer service is a joke.

I did a few trials from various vendors of raw pet food, but Darwin’s ended up being the clear winner. They offer high quality food for both dogs and cats; in my experience shopping online it seems like most places specialize in either/or. They also offer different price tiers, and although the less expensive food isn’t organic, it’s still very good quality. There’s some things to keep in mind when deciding to switch your pet(s) to a raw food diet, though. First, it’s going to be expensive. Really expensive. That’s just the reality of buying from a vendor that does all of the work for you. From the extensive searching I did, you’re unlikely to find it for less than what Darwin’s charges. Second, it’s not as easy as filling a big bowl of kibble and, frankly, the whole thing is pretty effin gross. You have to be sure to be sanitary, meaning, using a fresh bowl for each meal, washing your hands, A LOT, and probably most importantly, you have to be sure to put any remainder in the fridge. Letting it sit out can get your pet sick (probably pretty unlikely), and if you don’t keep this is mind, you may be quick to blame the company for giving you “bad food”. I would only go for it if you have enough freezer space for a lot of food. If you buy over a certain amount (20lbs I think), you will get an extra 10% off with free shipping. It makes it much more justifiable in my mind, I’m able to buy enough food for two medium sized dogs and a 16lb Maine Coon that will last for 3 months, and the total is about $430. Seems like a lot, but as far as raw food diets go, it’s a killer deal. Lastly, if you are like me, you may be turned off by their packaging. It’s the only gripe I had with them, they use a LOT of styrofoam and plastic. BUT, I just got my most recent order (5/13/22) and they have completely switched over to fully recyclable insulation! Do the trial, it’s an awesome deal, and see what you think! It’s very easy to cancel, they have the button right below your subscription tab and you can cancel/pause within seconds. No calling, no back and forth emailing (if they even reply) and guilt tripping, like just about every other company.

Darwin's KIDNEY (Intelligent Design) & RENAL support food was the best RAW food that I've tried for my little girl. She is 22 years old and loving life as much as possible and this food has been a Godsend. It has been formulated with the BEST ingredients and I received the BEST care from Michelle in sales. Thank you Darwin's for such a well-researched and delivered product. I can tell how clean this food is. And how much my little girl is thriving because of it. We love it!

Years ago I was introduced to Darwin for my cats. Our new kitten took to it immediatly and the older cat eventually switched. The 4 year old kitty had come to use with mouth issues. Stomatitis was the possibility, and the fear was it would get worse and eventually he might need to have his teeth removed. I tried all kinds of tooth pastes and even oils I rubbed on his gums. When we switched to Darwin it wasn't long and I no longer noticed inflamed or bleeding gums. There is no proof, but it seems as if the diet really improved his mouth issues. It was so good that for about 4 years I didn't even think about his teeth much and no longer felt the need to brush his teeth. We checked occasionally, but his gums were healthy and teeth tidy! Then we had a medical issue with our younger kitty, and our pet budget was stretched to the limit. Vet bills had to be paid, and I canceled our darwin shipments. We began to feed combo of canned and kibble... reluctantly for about a year. A few weeks ago I noticed our older kitty acting like his mouth was sore. I looked, and his poor mouth was a mess of sore gums and caked on tarter. It was so bad. He needed to have his teeth cleaned and even two teeth removed. The cost for this was far more than all of our saved money not buying raw food. Our beautiful, sweet kitty won't be eating anything but darwin from now on. Again, I can't say with absolute certainty that raw food has made all the difference, but we sure had a lot of good years using it, and his mouth is looking good again after we have swiched back. It has only been a few weeks since the cleaning, but there appears to be no problems and no sore gums. Another thing is that he had been vomiting his food pretty often... As in many times a week. Since going on Darwin again, there have been a few hair balls gacked up, but his digestive system seems to be all sorted out again! Thank you!